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Responding to adamsmith's last comment: I noticed the consistent presence of Zone Alarm too. Disabling it didn't work for me, so I tried uninstalling it. After a system restart, Zotero seems to be working again! I guess I'm in the market for a …
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I was still having the problem as well, until just a moment ago. I tried disabling all of my addons as well as my antivirus and firewall. None of that seemed to work. Then, acting on Cathryn's comment from a couple days ago, I installed Fi…
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I hope this doesn't confuse the discussion, but I'm having what seems to be the same issue. I noticed that some other people have had the issue in the forums here, but none of those discussions seem to help. I checked the plugin troubleshooting…
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Following up on my last comment... I tried disabling both Avast! and ZoneAlarm. Still no luck. I reinstalled the WinWord plug-in. Same thing: "Word could not communicate with Zotero. Please ensure Firefox is running and try again." Any oth…
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I tried disabling all of my Firefox add-ons except for Zotero and the WinWord Integration. I then restarted both Firefox and Word, but still have the same problem. I'm running Avast! antivirus (version 4.8) and ZoneAlarm (version 9.1.007.002).