cjoynson

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cjoynson
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  • Many many thanks for your help with this Adomas and Zotero. It was much easier than i expected and all i had to do was to follow your instructions. There were 16 chapters in the latest corrupt copy of the document, so i split it into 16 whilst keepi…
  • Many thanks, i'll split the document into the 16 chapters and try that.
  • OK, i've shared with [REDACTED adomasven email] so hopefully you'll get the email and link now,
  • Many thanks for your continued help. I've cut the full version down by removing a lot of the text, but leaving the citations in place. I've shared that with you but the link is https://docs.google.com/document/d/1ByU9t5euMXqSqZC_hgmD997sZCPjxKuJE8J1…
  • Thanks, I've been trying this with various version of my document. The newest (2020 09) fails on refresh with the 'Your document must be permanently upgraded in order to work with Zotero 5.0 or later' error. The previous version (2020 08 15) refresh…
  • Thanks for your help so far. Unfortunately the "Switch word processors" function only works on the February copy of my data. All the others fail and only seem to convert some of the citations into the new format. I'll have another go, but suspect i'…
  • Hi Again, I tried to "Switch word processors" with my data, but this repeatedly failed with each month end file i had kept in Google Docs. I finally got it to work with the file from the end of February 2020. I guess i will need to manually recreat…
  • I'm still struggling unfortunately. I rolled back to a copy of my document a week old. This didn't have the same error (1 and 2 above) but never finished adding or updating any zotero citation. However it took 3/4 hours to get to the failure point …
  • Thanks DStillman, I was trying to change a citation which seemed to link to the wrong articles. When i did this it failed 4 times in a row. I then closed everything and rebooted my computer, and then tried again when it was back. Butt his time i got…
  • Many thanks for your help. The 429 error may have been caused by my making two copies of the original document. Sometimes in the past this has solved problems. However after i had given up trying to solve it i turned my pc off and went for a walk. W…
  • Hi, no i did a little citation editing today, but not more than 10 at most. Is this a daily limit?
  • In a copy of the original 99 page google docs document in chrome the error reoccurs. When i made a copy of the document and cut it down to just chapter 10 (40% of the full document) the error did not reoccur and i was able to edit and add citations.
  • The Debug Id is D1924975241
  • Many thanks for your help so far. I am confused, is the Zotero software the same as the connector? That has preferences on the Edit menu, and an advanced tab. But no 'Enable Logging' box. If the connector is a different bit of software, it must be …
  • I have reduced the size of the google docs document to 99 pages, and am still getting the same error. I have also had the error 'Selected field null not returned from Docs backend' when trying to update and add to existing citations in google docs.
  • Many thanks for your help. Its all working now. I did have problems with the preferences window continually opening itself, so that must have been the cause. I have now been able to enter my first 11 citations in google docs text and references in Z…
  • Both restarted. the place i entered a reference into the google docs text now has 'updating' next to it. If i click this, it asks me to 'edit with Zotero'. I clicked that and it then give me the error 'Selected field dSOX0C not returned from Docs ba…
  • I restarted Windows 10 and google docts and then attempted to enter a citation in my text. It then asked me to open Zotero which i did. However it has now frozen gain with the message 'Zotero is updating your document, please wait...' on the google …
  • No, no sign of any Zotero dialogues. Zotero is open at the citations list but nothing else.