Upgrade Storagesourishbasu
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@adomasven, my question is why is this text box becoming a part of the bibliography? I put that text box there first, when I had a shorter bibliography, and set the text box to not move with the text. Then, when I add more citations and re-generate …
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I found this thread while trying to troubleshoot the exact same problem, and no, I don't have tracked changes. I have a text box with "tight" layout specified, and in this specific document the bibliography wraps around it (I have disabled auto-refr…
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OK, understood about not quoting from the error report. Here's the interesting thing. For the last couple of years, I've been using Zotero on a laptop with the Better BibTeX. Two weeks ago, I got this replacement laptop while my main laptop was in …
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Debug ID: D951275317
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Report ID: 1239899844 Steps to reproduce: 1. Open Zotero desktop client. 2. Go to File -> Import and select "A file (BibTeX, RIS, Zotero RDF, etc.)" 3. Try to import any .ris or .bib file, this one for example: https://drive.google.com/file/d/1…
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Also worth adding that I sent the .bib and .ris files to a colleague who uses the Zotero desktop client on Linux, and he could import them without problems. So looks like something is off with my desktop client.
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When I try to import the same .ris or .bib files to my web library through a browser, it creates an entry where the Title is the file name, and all other fields are blank. It does not give a connection error, but clearly what it does is not ideal. D…
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Is there a "contact" or "help" to ask this question to Zotero folks? I have the money right now (it will go away later) to pay for multiple years, but I can't figure out a way to do that.
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OK, will do. I tried this recently, but then Zotero didn't get stuck. Also, my Word document using Zotero was finished, so I didn't need to use Zotero as intensively. Perhaps that's why the error didn't occur again.
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Yes, I have that unchecked. I hit "Refresh" manually when I need to.
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OK, this just happened again, this time Zotero was able to submit debug output, ID D795498948. I was also able to view it, and this is what it says: [error output removed — D.S.]
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It's Word that is part of Office 365. If I do 'Word > About Microsoft Word', I get 'Microsoft Word for Mac Version 16.43'. OK, so what is the procedure for submitting debug output for this? When Zotero freezes, I can do nothing (including submi…
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This happened again just now, Zotero has been frozen trying to add a new citation: https://drive.google.com/file/d/1ivg6DU1iecwbnHEd44DMclmlUr-r57sI/view?usp=sharing I hit "Help > Report Error", got the report ID 160975909. Not sure if that ID…
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Agreed. While the selected row is blue when first clicked, clicking anywhere outside the list of citations -- even on a different pane of Zotero -- makes that a "still light grey but slightly darker than other light greys". This makes it hard to fig…