brice.leclere

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brice.leclere
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  • So the record, the COM add-in in question is named "WordCSWAddIn" and comes from Intersystems' Clinicom software package (patient administration system for French hospitals). Maybe it'll help someone…
  • All right, After disabling a few COM add-ins related to our local business software package, the zotero model works just fine! Thanks again for your help!
  • Thank you all, So first, in my zotero profile, there is only a "zotero" folder (that contains the "locate", "styles" and "translators" folders). But I guess that since the manual install won't help me, this clarification is not really useful. Th…
  • Yes, Zotero.dot is listed in the add-ins menu in Word. Does it mean the problem is with Word? In my Zotero profile folder, there's a whole bunch of files and only one folder; I don't remember its name, I'll check it Monday when I'm back to work!
  • Thank you, I already did that (many times…) and also tried restarting my computer right after reinstalling, but it still didn't work.