Upgrade Storagedstillman
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- dstillman
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Comments
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Your online library has hundreds of annotations on three other items from the 13th. I assume that's not what you're referring to? If you're saying you annotated these three other items on the 14th, do you recall if you did so while offline? Is ther…
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Annotations are saved as separate entities and can't be overwritten in that way. Nothing in your library has been deleted in the last week. Make sure you're not looking at a duplicate of the item in your library. If you can't find what you're looki…
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If it still works in a new, empty document, carefully follow Troubleshooting Errors in Word Processor Documents through to the end for your existing document. If you're still having trouble, provide the info requested there.
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Feed subscriptions, you mean?
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We always need an example URL for problems with saving. Problems saving from ScienceDirect are usually due to blocking on their end, not changes to the website.
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The mapping of the original-publication fields is fixed in Zotero 7.0.32, available now via Help → Check for Updates.
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Mapping of Original Date is fixed in Zotero 7.0.32, available now via Help → Check for Updates.
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This version should actually improve support for Dynamic Type. Before, the scaling was off, resulting in text that was way too big on some devices when using a scaled Dynamic Type setting. The text sizes in the screenshots you shared were not correc…
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Pull down from the main page.
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To start, make sure you're running 2.0.2. You said in the other thread that you were on 2.0.1, but 2.0.2 is available from the App Store and from TestFlight.
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[JavaScript Error: "InvalidPDFException: Worker 'import' failed: {"existingAnnotations":[],"error":"{\"message\":\"The PDF file is empty, i.e. its size is zero bytes.\",\"name\":\"InvalidPDFException\"}"}" {file: "chrome://zotero/content/xpcom/pdfWo…
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If you can't get it to work, you could perform a manual installation, but it would be better to get it to install automatically.
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macOS should be showing you a permissions prompt that allows Zotero to perform the installation. If you're not seeing that, it's possible you accidentally denied access the first time. You can try deleting Zotero from Applications and reinstalling f…
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No, your storage quota doesn't affect data syncing (including annotations) and never causes items/files to disappear from your library. Can you post the zotero.org URL after selecting the item in question in your web library?
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Sorry, I'm saying we'd have to add support for it. The parameter doesn't exist now.
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See https://www.zotero.org/support/adding_items_to_zotero#manually_adding_items, including the note at the end.
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We've built a new plugin that uses the JS API, but we're waiting on additional changes from Microsoft before it can be released. Note that the Windows .dotm is digitally signed, and your institution can continue to block all other macros and add th…
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(But if you're comfortable using the beta and reporting bugs here, as you did, that's great.)
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If you don't want to be running the beta, you should reinstall Zotero from the download page. Your data won't be affected.
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You'll need to say what the actual problem is that you're experiencing. See Steps to Reproduce for the kind of description we need.
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Just a bug in the beta. We'll fix — thanks. (@katdevine, be sure to note when you're referring to the beta.)
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As I said, it was a bug with refreshing that we've now fixed.
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2.0.2 is out now with this fix.
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I'm not sure what you're saying here. It was a just a bug.
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What's the actual message you're seeing? Can you provide a Debug ID (different from a Report ID) for a sync attempt that results in an error?
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You do, however, appear to have permanently deleted thousands of items in the last week. If you're syncing with another computer, you should be able to restore from that or from one of its automatic backups. If this happened within the last couple…
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A Zotero update wouldn't cause you to lose data. If you say more about what the actual problem is, we might be able to tell you more.
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But note that Zotero 6 will no longer sync down most items from newer versions due to the addition of new fields in Zotero 7.0.31. You'll need to update to Zotero 7.
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See Changes Not Syncing, and if you're still having trouble, provide the requested info. (If you're referring to library data, this doesn't have anything to do with WebDAV.)
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Can you provide a Debug ID for trying to open a PDF?