Upgrade Storagedstillman
About
- Username
- dstillman
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- Member, Administrator
Comments
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@lgamtj: See above.
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@haug: It was your JS code that changed Date Modified, not syncing.
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You should do a search using All Fields & Tags mode from the root of the library. You may have just accidentally dragged the notes somewhere else by accident. If you can't find them, email support@zotero.org with some details about what would'v…
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What do you mean by "access the notes online on my backup device"? In the web library or in the Zotero app on that device? It sounds like the notes just haven't synced from the device where you made them. Have you looked there? This wouldn't have …
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Email support@zotero.org with details.
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Whatever this is, we don't have anything to do with it. We distribute Zotero from the download page on this site.
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File syncing is just disabled for My Library. From the page: If Device A is a computer, check that file syncing is enabled in the Sync pane of the settings
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I linked to instructions.
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That's from some plugin you installed.
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https://www.zotero.org/blog/zotero-8/#redesign-citation-dialog
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Can you provide a Debug ID from the Zotero Connector for reloading the page and trying to save?
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If you mean that you're trying to open a file in Zotero from Finder, that has never worked. That is solely for importing and only works for RIS/BibTeX/etc. files, which is why you would have to use Open With and force Finder to even try to do it. A…
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One more time, File → Import has never worked for PDFs. That checkbox is about where a RIS/BibTeX/etc. import goes — you aren't "opting out" of importing by unchecking it. We explained above how adding PDFs works and has always worked. There's noth…
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Right, so that's an error from File → Import. That has never worked for PDFs — it's for importing metadata formats like RIS, BibTeX, etc. To add a file, use the "Add Attachment" button in the toolbar, drag the PDF into Zotero, or, ideally, save from…
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You said you're getting an error. Take a screenshot of the error you're getting and include it here, along with the two things requested in Reporting Problems that we always need with any report.
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We literally don't know what you're talking about. You'll need to show us some screenshots if you'd like our help. https://www.zotero.org/support/reporting_problems#provide_steps_to_reproduce
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Can you provide some screenshots of what you're seeing?
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Could you explain exactly what you're trying to do and what exact error you're getting? A screenshot and a link to an example PDF would help.
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You can drag from the bottom of the dialog or from the background of the selected/open section. Is that what you’re asking?
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What do you mean by "on a different screen"? There's a new citation dialog in Zotero 8 that should be better in basically every way: https://www.zotero.org/blog/zotero-8/#redesign-citation-dialog
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I'm afraid this is something you (or your IT department, if this is an institutional computer) will need to debug. This isn't an issue in Zotero itself.
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We always need an example URL for problems with saving. If you're having trouble saving across many sites, see Troubleshooting Problems Saving to Zotero.
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But it looks like you just logged in too many times with the incorrect password and were temporarily blocked. Try again now or reset your password.
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Can you provide a Debug ID for an attempt that fails?
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If you can reproduce it, we'd want a Report ID before restarting Zotero. A report after restarting isn't useful.
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See Changes Not Syncing.
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@bela.august.walker: No, you're misremembering this. When you make annotations, those annotations show up immediately in the annotations tab of the left sidebar in the reader. They've never been automatically added to Zotero notes. You can always d…
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https://www.zotero.org/support/kb/citations_underlined
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(It's much more likely this is due to something like Zotmoov.)
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It’s all explained above and in the linked section.