Upgrade Storagedstillman
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- dstillman
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Comments
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Can you provide a Debug ID for 1) using Reset File Sync History (and only that) from the Sync → Reset pane of the settings, 2) clicking the Sync button, and 3) opening a file that wasn't downloaded automatically?
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See Changes Not Syncing, and provide the requested info if you're still having trouble. You can disable file syncing from the Sync pane of the settings, and/or you can disable saving of PDFs from the General pane of the settings.
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See Changes Not Syncing, and provide the requested info if you're still having trouble.
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1.0.46 You're running an outdated version of the app. Update and make sure you have automatic app updates enabled.
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We always need an example URL for problems with saving. If you're having trouble saving across many sites, see Troubleshooting Problems Saving to Zotero.
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Keeping the information and access to the non-matching annotations even when some annotations match the search would still be nice and keep it consistent (with the expand arrow suggested). I'm not sure what you mean by "expand arrow". It can't be th…
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Oh, that's arguably a bug. If no annotations match the search, they should just appear normally under the attachment, but not expanded by default. You can, of course, just clear the active search and then look at the annotations. I have seen that i…
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Reset your password: https://www.zotero.org/user/lostpassword If you no longer have access to the email address associated with the account, email support@zotero.org with details and we'll see what we can do. Note, too, that an account isn't requ…
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The same as with the red bar — by clicking on the citation bubble. See the linked section for more details.
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We're looking into this.
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It's data syncing. (They're "collections", not folders.)
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Can you provide a Debug ID (different from a Report ID) for a sync that fails? (Replace Online Library isn't necessary after making local changes and isn't a troubleshooting step. Don't use those options unless you know exactly what they're for.)
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See Changes Not Syncing.
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You just need to set the item pane header to Bibliography Entry mode. Right-click → View As.
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There's been no change here in Zotero 8. It just sounds like you're looking at this website, not the Zotero app.
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You may have accidentally flattened it somehow. If your in-text citations are still active Zotero citations, you can just delete the bibliography and reinsert it. Otherwise, see Existing Citations Not Detected.
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For problems with a plugin, you'll need to contact the plugin developer.
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For problems with a plugin, you'll need to contact the plugin developer.
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You're conflating a few different things here. The key icon was for a custom item pane section that BBT created when Zotero 7 came out but before it was possible to add a custom item field. It's still possible for plugins to create custom sections.…
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No, sorry. Still waiting for Microsoft.
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You'll need to follow the Troubleshooting Errors in Word Processor Documents steps through to the end. The last step will by definition isolate the problem, and the page explains how to send us a sample doc once you've narrowed down the problem.
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Two of your group libraries are open public groups, which can't have files.
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Can you provide some screenshots that show the problem?
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Actually, you're both specifically on outdated versions of iOS 16. The app currently requires 16.6 or later. Update iOS to at least the latest version of iOS 16 and you'll be offered the current version of the app. (You really don't want to be runni…
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@grafmaxi, @poojapaode: You're running outdated versions of the app. Update to the current version from the App Store and make sure you have automatic app updates enabled.
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Click within the pane and press "-" on the keyboard to collapse all.
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https://www.zotero.org/support/word_processor_plugin_troubleshooting#error_or_non-responsive_plugin_buttons
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See Troubleshooting Problems Saving to Zotero.
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(Double-click icon or right-click → Unpin Section.)
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Can you reproduce this in Troubleshooting Mode (Help → "Restart in Troubleshooting Mode…”)? And after restarting your computer? Is this an institutional computer?