dstillman
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- dstillman
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Comments
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You don't say whether you've followed this step and what happened: https://www.zotero.org/support/word_processor_plugin_troubleshooting#version_1541_and_higher
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As it says in the reset email, if you didn't trigger it, you can just ignore it. Anyone can trigger a password reset email for any account, but no one can reset your password without access to your email. There's no particular reason to think a pass…
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Thanks — fixed for the next build. (The size gets reset to 14, but it was graying out Reset only at 12.)
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I can’t follow all of that but you should read the instructions I linked to and follow them carefully. They explain how to restore from an automatic backup.
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(Please start new threads for new issues — the thread you posted to isn't related. I've moved this to a new thread.) In some situations, a couple files in the old installation directory remain in use and can't be deleted. We haven't figured out exa…
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(Please start new threads for new issues — the thread you posted to isn't related. I've moved this to a new thread.) Can you say more about exactly what you're doing and what's happening?
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Not sure why you created a new thread? I've merged your comment back to this one. Can you reproduce this after restarting Zotero? If so, can you provide a Debug ID for Zotero startup through reproducing it, using the "Restart with Logging Enabled…"…
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While saving from the PDF URL should work, note that on a supported site like JSTOR, you should save from the article page. Does that work?
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https://forums.zotero.org/discussion/comment/451390/#Comment_451390
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Oh, sorry, it just mentions PDFs because that's the file type people are almost always opening. The point is just that Zotero launches files via the OS. It doesn't know anything about specific programs. So any configuration is outside of Zotero.
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Do I understand correctly that you're using the third-party Flatpak, and you have a screen resolution that's causing it to use the symbolic icon instead of the 128px version? https://github.com/flathub/org.zotero.Zotero/blob/28162a895ca2d36cdab4b33…
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OK, but that's not our icon, and please note that you do not have permission to distribute that. As I say, the icon is a raster icon with different versions for different sizes. If we wanted to create an SVG version other than the symbolic one, we …
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https://www.zotero.org/support/kb/file_handling_issues#pdfs_opening_in_wrong_application_on_linux_systems
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Again, though, there was never any reason to use this on Google Scholar. This feature only existed for the rare site where Zotero couldn't automatically detect and save bibliographic data. And on many sites, Zotero improves on the data the site make…
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https://www.zotero.org/support/kb/existing_citations_not_detected
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Not sure what you mean. Can you say more? French is fine, but we'll need more details on what happened.
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it seems like Zotero notes can't incorporate sub-headings What do you mean by that? You can of course have multiple levels of headings in Zotero. Click the Aa button or use Markdown input. do not allow for categories to be expanded or collapsed (apo…
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You can try the Zotero 7 beta.
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Google made a major change to the Chrome extension framework that prevents automatic RIS/BibTeX/ENW interception from working. We've been in touch with them about this, and they're working on a new way of supporting this capability, but we don't kno…
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You should be able to restore deleted collections from one of the automatic backups or the zotero.sqlite file in your separate backup. Note the specific instructions for restoring collections. (Also note that the items are most likely still in your…
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@Gabriel_p: We have nothing to do with the Flatpak. We can only help with the tarball and the zotero-deb package.
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Notes are the mechanism we support for this. You can create a standalone note and add citations (items), individual annotations from different documents, and other notes to it. Annotations, annotation comments, and note text become new text that you…
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Can you provide a Debug ID for an attempt that fails?
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@andyflag1717, @MarcoOberli, @westheidec: This should be fixed now in Zotero Connector 5.0.133. Let us know if not. Thanks for reporting. (@westheidec: This wouldn't have been on all websites, though, so possible you were seeing something different…
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That's not intentional. We'll fix. (Note that it only happens when updating the target collection in the save popup, not on the initial save.)
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If no network connections from the app are working (including generating Report IDs), see Connection Error. Note also that you're running a version of Zotero from last November. You should install the latest version from the download page and figur…
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File syncing is failing on a 507 Insufficient Storage error from the WebDAV server.
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Try now.
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Try now.
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OK, try now.
Upgrade Storage