dstillman
About
- Username
- dstillman
- Joined
- Roles
- Member, Administrator
Comments
-
What do you mean you say you weren't able to? What happened?
-
How many items have you been saving? Have you been saving pages of results at a time?
-
1) Make sure your system time is correct. 2) Disable all third-party plugins.
-
disk I/O error This is a generic storage I/O error — there's no way for us to tell you specifically what the problem is. The most common cause is having your Zotero data directory on a network filesystem or in a cloud storage folder (where it should…
-
Actually, give beta 93 a try. The speed of the cleanup process after emptying the trash might be drastically improved.
-
The Document Preferences window should now take up less vertical space in beta 93.
-
The Document Preferences window should now take up less vertical space in beta 93.
-
@zhikaiyici: Fixed now in beta 93
-
@shenpeixin: Fixed in beta 93 — thanks.
-
@Hsujotaku: Fixed now in beta 93
-
@AdamSwanson1: We've added a setting for this in beta 93, along with new per-file text-appearance options.
-
@Master_Sparrow: Thanks. I believe this should now be fixed in beta 93. @DUT-xiaozuo, you should try that as well.
-
I thought the several hundred pdf files may be slowing down the app, so I deleted all pdfs in zotero I'd strongly recommend not doing drastic things like this before posting here. There was no need to do this. I also turned off auto synching and dis…
-
@DUT-xiaozuo: Are you still able to reproduce this error? We might need to ask you some questions to figure out what exactly was causing this.
-
If this is about your previous issue, you should continue posting all related questions there. But to answer your question, you can sort by Date Modified descending in the online library to see the most recent item.
-
Transaction timeout, most likely caused by unresolved pending work. It's just the same as your other thread(s) — there's a long-running operation that's breaking all sorts of things in your Zotero.
-
OK, it looks like this would happen if there's a long-running operation that prevents the import dialog from doing its initialization right away. It then shows the Mendeley import pane instead of the usual options pane. We'll fix that, but this is …
-
What exactly happens when you try to save? Can you provide a Debug ID from the Zotero Connector (rather than Zotero) for reloading the page and trying to save?
-
First, please don't post here about a (developer!) beta version of iOS without stating clearly that that's what you're running, even if it may not be relevant for every issue. There's no guarantee that the app works on iOS 18 at all yet. Your debug…
-
I see that the Zotero Item Selector now works in Chrome, well done Not sure why you think this is new? That's just the standard dialog the Zotero Connector has always shown in every browser when you try to save multiple results. (There was a bug for…
-
Not clear what you mean here. See Reporting Problems for the two things we'll need to help.
-
Does that mean that the latest version of Zotero recommended by Linux Mint MATE can be a problematic "unofficial, third-party package" ??!! Yes.
-
Again, you're using an unofficial, third-party package of Zotero. We can't help you with it. If you want to use a supported version of Zotero, read the link above. If this is a Debian/Ubuntu-based system, you should probably use the zotero-deb pack…
-
You can email PDFs where you can reproduce this to support@zotero.org with a link to this thread.
-
I already explained what you did and what your options are at this point. There's really nothing else I can say on this.
-
I answered this above.
-
If you unlink your account and check the checkbox to remove local data, it will remove your local data. The checkbox isn't checked by default. You can set up syncing again to download whatever data is in your online library. You do appear to have b…
-
The backups would reflect the data that was in your library at the times they were made, which you can see from the timestamps in the file listing above. If you follow the instructions precisely, including disabling auto-sync, you'll see that data w…
-
Yes, you can use the Library Lookup feature in the Locate menu above the item pane (or to the right of the item pane in Zotero 7). You'll need to select your institution in the settings (which it will prompt you to do). If your institution isn't li…
-
We always need an example URL for problems with saving, and we'd also want a Debug ID from the Zotero Connector for reloading the page. If you're having trouble saving across many sites, see Troubleshooting Problems Saving to Zotero. Note that it's…
Upgrade Storage