Upgrade Storagedstillman
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- dstillman
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Comments
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Can you provide a Report ID?
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What do you mean by "export standalone notes as PDFs"? Export how?
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Can you explain exactly what you're doing? Are you talking about just saving from the web or the Find Available PDF feature? Can you provide a Debug ID for whatever you're referring to?
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Plugins are only available in the desktop app. It's not possible to support plugins on iOS. (Also note that essentially all documentation you see on this site is going to be about the desktop app.)
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Group storage always counts against the group owner's quota. There can only ever be one owner. An individual plan gives you storage for your personal library and groups you own. A Lab plan gives unlimited storage to all lab members, which they can…
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Not yet.
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(A good rule of thumb is that if you do a Google search for an ISBN and only see a few results (e.g., Amazon and a couple other sketchy sites distributing illegal copies of the book, as is the case here), it's probably just not registered anywhere.)
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See Changes Not Syncing. Make sure the collection isn't just collapsed.
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Well, what do you mean by that? If you're talking about the plugin's Add Note button, that inserts the note as actual text. It's only the citations within the note that will become active Zotero citations.
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This may or may not be the problem, but something on your computer is making nonstop failing HTTP requests to Zotero: (5)(+0000215): POST /zoterogpt HTTP/1.1 […] (5)(+0000001): HTTP/1.0 404 Not Found You should start by stopping that, whatever it …
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See Existing Citations Not Detected. I know you saw this from the other thread you posted to, but it really does answer your question. If this is happening to a document edited by someone else, it's likely something they're doing, not you. If they'…
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(We’ve clarified the guidance on that page.)
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Yes, email storage@zotero.org with details.
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@foxhunter: Are you still seeing this? You were getting a 404 from Crossref with the response Resource not found.. I'd guess this was a temporary issue. That DOI is working for me.
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https://www.zotero.org/support/kb/given_name_disambiguation Be sure to read "Other Causes" at the bottom. This won't happen if you always cite the same item from your library.
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No, if this is on a single machine, it wouldn't have anything to do with file syncing. adamsmith's point was that file syncing could be the issue if this was on a computer other than the one where you added the file. If you can reproduce the proble…
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Actually, it looks like is something we've already fixed in the Zotero 7 beta. In this case, you'll likely need to delete that ZIP file and empty the trash to allow syncing to work. You can drag the file elsewhere and add the ZIP file back to Zoter…
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Can you explain what that means and why you want it?
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You downloaded a Google Doc where you were using the plugin without properly transferring the document to Word or unlinking the citations if you don't need to use the plugin anymore.
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@Karlinger: You've now created four threads for the same issue and ignored all our responses, so you're now banned from creating new threads. You can respond in this thread with the requested info if you'd like our help.
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@Karlinger: This is the fourth thread you've created for the same issue, and you've ignored our responses in the first three. I'm not sure why you're doing this, but as I warned, you're now banned from further posting here. If you respond in the ori…
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Restart in Troubleshooting Mode (Help → "Restart in Troubleshooting Mode…”), which temporarily disables all plugins. If that fixes it, you'll need to identify the plugin that's causing it and then report the problem to the plugin's developer (and le…
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All the information you need is available from the linked page. There's no reason you should be asking ChatGPT.
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We're looking into this.
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To insert new papers into the group, yes. Group storage counts against the group owner's quota.
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Restart in Troubleshooting Mode (Help → "Restart in Troubleshooting Mode…”), which temporarily disables all plugins. If that fixes it, you'll need to identify the plugin that's causing the problem and then report it to the plugin's developer (and le…
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Can you provide a screenshot?
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It's not clear where exactly you're saying your data directory is, but to reset it to the default location, you can open prefs.js in the Zotero profile directory in TextEdit and delete any lines with dataDir or useDataDir.
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The CAPTCHAs are from Elsevier, not us. We just display them. We're working on an alternative way of downloading files in Zotero that should avoid problems from anti-bot mechanisms, on ScienceDirect and on other sites.
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To be clear, we're talking about whether you can view the actual files online, not whether there are attachment items. If there aren't attachment items at all, you didn't properly restore from the backup and overwrite the online library. All we can …