Upgrade Storagedstillman
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- dstillman
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Comments
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While any logs from the Cisco software would definitely be helpful, I suspect we're going to need an IT department to put us in touch with their contact at Cisco. For anyone affected, if possible, please ask your IT department to contact us at supp…
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You'll need to say more. The issue in the thread you posted to has been resolved. See Steps to Reproduce for the kind of description we need to help.
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I'd use it when I have several PDFs attached to one item (e.g. 'First draft', 'Review', 'Resubmission' etc. - that's just one example). Well, you can still do that, of course — the title is always editable from the right-hand pane. But the vast majo…
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You'll need to say what the actual problem is that you're experiencing. See Steps to Reproduce for the kind of description we need.
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Upgrading to Zotero 7 doesn't affect your data. You can even switch back and forth between Zotero 6 and 7 at any time. You've never synced with the online library of the account you're posting from, so you wouldn't have any data there. If you're r…
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Can you reproduce this without any plugins enabled in Zotero?
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That's your data directory, not your profile folder. Follow my link above.
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Can you give a specific example, with screenshots from the citation dialog (red bar) and the item pane in Zotero?
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That page actually isn't describing this problem. That's about files not being available, and the answer there is almost always just that the files haven't been uploaded to the online library from the device where they were originally added (because…
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Not strange. Basically, the iOS app somehow missed some data previously, and updating the item remotely forces the items to be downloaded. This could be due to a bug that's already been fixed — this attachment was last updated in the online library …
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@User147258: If you haven't restarted Zotero, you can right-click → Undo Retrieve Metadata. Otherwise, drag the attachment out of its parent, run Retrieve Metadata, and delete the old parent item. If you're having trouble with a file not being prop…
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We have nothing to do with PaperShip. There's an official Zotero iOS app. That's what you should use. https://apps.apple.com/app/zotero/id1513554812
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https://www.zotero.org/support/file_renaming#attachment_title_vs_filename
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OK, and can we get another Debug ID for doing the same with the attachment item itself? If you have the desktop app handy, you can make a change to the attachment title. If only the web library, you can put something in the note box in the bottom ha…
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We'll try to fix that.
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Sorry, I'm not sure what you're asking.
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Sure, we will.
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We can't help with Jurism, but we'll be rolling out a feature in Zotero soon — hopefully in the next month or two — that will let you restore citations from a document. If you can wait for that, that might be your best bet. Otherwise, currently the…
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You'll need to say what the actual problem is that you're experiencing. See Steps to Reproduce for the kind of description we need. But whatever the problem is, you should restart in Troubleshooting Mode (Help → "Restart in Troubleshooting Mode…”),…
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Your institution is intercepting and blocking Zotero's sync requests: Sorry, Upload to this site is restricted. To get this access you'll have to apply for an 'Extended Internet Web Access File Sharing' as described [internal URL] You'll need to sp…
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You’re talking about a word processor plugin? (Be sure to be specific when posting here so we know what you’re referring to.) What OS, word processor, and word processor version, and approximately how many citations in your document? If it’s a larg…
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See my questions above.
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It looks like it's working again. Sorry for the trouble.
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The message means what it says. Not all plugins have been updated for Zotero 7 (and the Plugins page in particular is rather out of date — a huge number of plugins aren't currently listed there). If you say specifically what you're trying to addres…
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To reset all settings, close Zotero, go to your Zotero profile folder, and delete prefs.js.
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Latest update from Crossref: We have decided to roll back today's release because of problems our technical team encountered during the deployment. We should have all services restored by 2300 UTC.
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You'll need to say what the actual problem is that you're experiencing. See Steps to Reproduce for the kind of description we need.
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1) You're using a Mac — the menu bar of every app appears at the top of the screen, not within the window. 2) ZotFile no longer runs in Zotero 7. 3) You don't need ZotFile to extract annotations. That's been built-in functionality for several year…
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https://forums.zotero.org/discussion/comment/471678/#Comment_471678
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https://forums.zotero.org/discussion/comment/471678/#Comment_471678