dstillman
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- dstillman
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Comments
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You can find the item in question by pasting "LV6MVZIE" into the search bar in All Fields & Tags mode, though there may be other similarly affected items.
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[ { "key": "LV6MVZIE", […] "relations": { "dc:relation": [ "zotero://open-pdf/library/items/5L8VHB87?page=286&annotation=6J3UNPFK" ] }, "dateModified": "2024-08-18T16:11…
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You don't need to use the classic view (and shouldn't rely on that). In Zotero 7, you can just select multiple items in Zotero itself. When you click Add/Edit Citation in Word, all the selected items will appear under a "Selected Items" section in t…
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You can use it offline.
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That doesn't show a sync. First, restart in Troubleshooting Mode (Help → "Restart in Troubleshooting Mode…”), which temporarily disables all plugins. If the problem still occurs, try to provide another Debug ID just for a sync attempt after starti…
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@smadarbn: You'll need to answer all our questions if you want our help.
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Are you saying all collections are empty, or just some? What about the library root? Make sure you're not just looking for View → Show Items from Subcollections. Beyond that, we'd want to see a Debug ID for Zotero startup, using the "Restart with …
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No, a blank page with a Z would be an error. @smadarbn, do you see any errors in the browser console? What OS/browser is this?
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To start, fix your Word Startup folder location so that you're no longer getting that error when you try to reinstall the plugin: https://www.zotero.org/support/word_processor_plugin_manual_installation#word_2007_or_later_for_windows See the part …
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You can just sync. https://www.zotero.org/support/kb/transferring_a_library
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@saatyy: Why do you say it's impossible on Linux? You can set a custom data directory location from the Advanced → Files and Folders section of the Zotero settings. It works exactly the same way.
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For problems with a plugin, you'll need to contact the plugin developer.
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Restart in Troubleshooting Mode (Help → "Restart in Troubleshooting Mode…”), which temporarily disables all plugins. If that fixes it, you'll need to identify the plugin that's causing it and then report the problem to the plugin's developer.
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Can you provide a Debug ID (different from a Report ID) for a sync that triggers the error? (Don't post the raw output here — we only ever want IDs here.)
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https://www.zotero.org/support/kb/existing_citations_not_detected
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(+0006305): HTTP GET https://api.zotero.org/users/13456753/items/JTL3DVRP/file failed with 403 (+0000000): { "Cache-Control" : "no-cache", "Access-Control-Allow-Origin" : "*", "Content-Length" : "23474", "Content-Type" : "text\/html", "Se…
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You just use the iPad app by syncing. https://www.zotero.org/support/sync
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You'll need to say what the actual problem is that you're experiencing. See Steps to Reproduce for the kind of description we need.
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@liuenqian: And you posted yet another new thread for this. Sorry, but you're going to be banned from posting altogether if you keep doing that — we've asked you this many times now. If you're having trouble understanding us, use a translation tool…
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https://forums.zotero.org/discussion/116254/
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You can change the font size by resizing the box. But we're going to add an explicit font-size option in a future update.
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You have yet to provide what I asked for — a Debug ID from Zotero startup, using the "Restart with Logging Enabled…" option. We cannot help you until you provide that.
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The red cross will only be visible If I expand the saving the box It sounds like you're misremembering this. The whole point of the save popup is to show what's being saved. You don't need to expand anything to show that — expanding is only if you w…
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OK, it's likely security software on your system, then.
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I'm not really sure what you're reporting here. Do you mean Google Docs? Zotero doesn't work in Google Sheets and shouldn't show up. For the update message in Google Docs, make sure the citation dialog isn't just appearing behind your other window…
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@sepinetam: That's certainly not normal, but the Energy tab isn't that useful for troubleshooting unless it's showing something not reflected in other tabs. What do you see for Zotero in the CPU tab during normal usage? Do you have any plugins inst…
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Could you go to Tools → Developer → Run JavaScript, run the following code, and either paste the result or send it to support@zotero.org with a link to this thread? (We'll respond here either way.) var req = await fetch('https://journals.plos.org/pl…
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What word processor version, what citation stye, and how are you generating the bibliography? Can you reproduce this in a new, empty document?
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database disk image is malformed Your database is corrupted. https://www.zotero.org/support/kb/corrupted_database
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Added for 7.0.4
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