Upgrade Storagedstillman
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We're happy to help debug problems with the Connector. If you can reproduce it, you should report it at the time and let us help you. In general, see Troubleshooting Problems Saving to Zotero. Restarting your computer isn't a normal troubleshooting…
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Meaning that the files you added on the iPad aren't being uploaded to zotero.org? It looks like you just added a storage subscription today, so before that you were likely at your quota and wouldn't have been able to upload additional files. Now th…
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What do you mean by "I cannot follow the commands"? You can just select everything in the trash and click Restore to Library.
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What browser? And what do you mean by "there seems to be a disconnect"? If the Zotero Connector isn't working, that's what needs to be fixed — the solution isn't for you to start laboriously typing in metadata from webpages. Saving data from webpag…
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No, sorry, if someone doesn't have write access, they're not able to make any updates to the library. There are plugins that will let you copy a zotero://select or web-library URL to an item in a Zotero library (and we'll probably expose that in th…
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[JavaScript Error: "Unexpected status code 504 for GET https://api.zotero.org/users/8006437/items/M3D5QZG8/file" {file: "chrome://zotero/content/xpcom/storage/zfs.js" line: 198}] This is likely a problem with your network connection (e.g., a proxy s…
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See the Note here: https://www.zotero.org/support/adding_items_to_zotero#manually_adding_items
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@sfetter12: But we have mobile apps. You just share it the Zotero iOS/Android app, annotate in the app with actual Zotero annotations, and it syncs automatically to your PC.
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Oh, actually, Option/Alt-click also selects a single item, which is even better as an alternative. So we'll switch up/down-arrow to select sets for an upcoming version.
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Yeah, it's by design, since it's one way to select individual items in the Duplicate Items view. But even though it's convenient for the (probably very few) people who know about it, I think we should probably switch to having the arrow keys select …
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https://www.zotero.org/support/file_renaming#attachment_title_vs_filename
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No, sorry.
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The message pretty much means what it says — the permissions on the data directory or some files within it are incorrect. Did you move your Zotero data from another computer? That's usually what causes this. You can fix this in the Get Info window i…
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@ellinghamso: This has nothing to do with your Zotero data. Have you tried reinstalling from the download page? As far as we know this should be fixed in the latest version. If not, tell us exactly what you're doing and what's happening.
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https://forums.zotero.org/discussion/comment/477267/#Comment_477267
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See Zotero Toolbar Doesn't Appear and the platform-specific steps linked from there, and if you're still having trouble, let us know exactly what you tried, in your own words, and what happened at each step.
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@adomasven would have to take a look, but @feffi2013, make sure you're running the latest version of Zotero and a current version of LibreOffice. We'd also want to see a Report ID. But you should test whether you can reproduce this in a new, empty …
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(Please start new threads for new issues. I've moved this to a new thread.) What do you mean by "a simple search"? Are you saying you're no longer experiencing a problem? In any case, we'd need to see a Debug ID for a specific operation that was …
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But no, this is just a misunderstanding. You don't need to use the classic view to add a page number or omit the author — those are basic citation features and are obviously available from the main citation dialog: https://www.zotero.org/support/wo…
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In a group library, is there a feature that will let everyone see a history of changes to an entry (e.g. if meta data is added or deleted?). Not currently, but it's planned. And is there anywhere within Zotero to suggest an edit? Not sure what you …
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You'll need to say what the actual problem is that you're experiencing. See Steps to Reproduce for the kind of description we need. But your error report shows multiple errors from plugins, so you should Restart in Troubleshooting Mode (Help → "Res…
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(Please start new threads for new issues — the thread you posted to isn't related. I've moved this to a new thread.) You just need to sync. If you're syncing and you're not being prompted to archive or remove the group locally, see Changes Not Sync…
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Can you provide a Report ID? What happens after it becomes unresponsive? Do you have to force-quit it, or does it come back?
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The particular error shown there is a bug that can happen after unlinking and relinking Zotero, but just restarting Zotero should fix it. If there's some problem after that, we'd need to see a new Debug ID from the Files Not Syncing steps, after a …
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Yes, you should try the current beta. You should get the CAPTCHA with that. If you don't, we'd want to see another Debug ID from that for reloading the page in your browser and trying to save.
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https://www.zotero.org/support/kb/ssl_certificate_error
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What error are you currently getting? The message about creator names means what it says — if you're still getting that, you'll need to fix the creator with the invalid value shown in the error message. If you're getting a different message, we'd w…
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I would not recommend changing that hidden setting, which would also shrink buttons and other controls and make them harder to hit. If you want to view more information, you can just decrease the font size in the View menu. Even the compact setti…
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(Please start new threads for new issues. I've moved this to a new thread.) You'd have to say more about what exactly you're trying and what's happening, but note that you're at your Zotero Storage quota, so additional files won't be uploaded to th…
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No, it's correct. As it says, you're not being charged again now. https://www.zotero.org/support/storage_faq#how_can_i_change_my_current_storage_plan