Upgrade Storagedstillman
About
- Username
- dstillman
- Joined
- Roles
- Member, Administrator
Comments
-
And to be clear, this would only happen during a sync if you actually ran Replace Online Library (from the Sync → Reset pane of the Zotero settings) from the new laptop, in which case it would do exactly that: replace your online library with the em…
-
It looks like you (or someone with access to your library, such as on a shared computer) deleted all the data in the library on November 21/22. Your only option would be to restore from a backup or from a previously synced computer. Depending on w…
-
Can you provide a Debug ID for Zotero startup through an operation that's slow, using the "Restart with Logging Enabled…" option?
-
@ronnja: No, it's not. Android allows exceptions for domains (and optionally subdomains) and full IP addresses.
-
That's not currently available in the mobile apps, but it might be in a future version.
-
It would depend on how Goodnotes saves annotations. If you link to a sample document or email it to support@zotero.org with a link to this thread, we can take a look.
-
You can add annotations to Zotero notes and use the Add Note button in the word processor plugins to insert the note into the document. Citations in the note, including those generated from annotations, will remain active, so they’ll automatically b…
-
We have no plans to make that configurable, sorry. All storage is internal to the app.
-
If Zotero itself isn't working properly, let's put Word aside for the moment. Can you provide a Debug ID for Zotero startup through the initial sync attempt (before any crash), using the "Restart with Logging Enabled…" option?
-
(2)(+0001537): Error parsing file resolver (2)(+0000000): Error: 'selector' not provided That's a different resolver setup, though? This one doesn't include a selector.
-
https://www.zotero.org/support/file_renaming#attachment_title_vs_filename
-
Yes, it was an intentional change: https://forums.zotero.org/discussion/119217/bug-zotero-7-beta-duplicates-collection-navigation-via-arrow-keys You can use Option/Alt-click to select a single item.
-
There's no file download attempt in that Debug ID. Can you provide a Debug ID that includes an attempt to open a file?
-
https://www.zotero.org/support/kb/no_toolbar_button
-
Just in case it's not clear, Zotero has a built-in updater, so you'll get updates as soon as we release them with the tarball.
-
Does Verify Server work? If so, can you provide a Debug ID for 1) running Verify Server successfully and 2) reproducing this?
-
I don't believe we've tested on a Chromebook. What model? Have you run the app on an actual Android device for comparison?
-
Can you provide a Debug ID for reproducing this? You should also check your database integrity from the Advanced → Files and Folders pane of the Zotero settings.
-
That site is doing some weird things to prevent automated access. It's actually working for me in Firefox while failing in Chrome, so we'll look into that, but that shouldn't be a general problem on other sites.
-
I think a lot of confusion here… First, upgrading to Zotero 7 doesn't affect your data in any way. You shouldn't be "importing" anything — any library you had in Zotero 6 on the same computer should be available after upgrading, and "importing" wou…
-
Restart in Troubleshooting Mode (Help → "Restart in Troubleshooting Mode…”), which temporarily disables all plugins. If that fixes it, you'll need to identify the plugin that's causing it and then report the problem to the plugin's developer. (If i…
-
Cmd/Ctrl-Shift-L takes you to the collections list, and Shift-Tab from there takes you to the search field.
-
Yes, this is a known issue with (with ® too): https://forums.zotero.org/discussion/comment/468329/#Comment_468329 If you remove the ™ from the tag it will go away.
-
@poonavichs: https://forums.zotero.org/discussion/111418/epub-support-on-android
-
It shouldn't be any slower, but your document might be larger. Make sure "Automatically update citations" is disabled in the plugin's Document Preferences window. After that, while the first citation in a session might still take a short while as i…
-
macOS: https://www.zotero.org/support/word_processor_plugin_troubleshooting#word_could_not_communicate_with_zotero_please_ensure_that_zotero_is_open_and_try_again Windows: https://www.zotero.org/support/word_processor_plugin_troubleshooting#error_o…
-
S3 returned 0 for 1/44P8B96D -- retrying download Something on your computer or network is blocking downloads from the Amazon cloud.
-
That's still a Report ID, not a Debug ID. Follow the link for instructions.
-
Restart in Troubleshooting Mode (Help → "Restart in Troubleshooting Mode…”), which temporarily disables all plugins. If that fixes it, you'll need to identify the plugin that's causing it and then report the problem to the plugin's developer. If not…
-
I assume you're responding to the forums notification email, which goes to a do-not-reply address. As I said above, you can post screenshots here or email support@zotero.org. We haven't received anything from you.