dstillman
About
- Username
- dstillman
- Joined
- Roles
- Member, Administrator
Comments
-
It's just not in any mainstream database that Zotero uses. There's no central database for ISBN metadata. See also: https://forums.zotero.org/discussion/comment/468845#Comment_468845 https://forums.zotero.org/discussion/comment/480548/#Comment_480…
-
[JavaScript Error: "DuplicateItems must have at least one item" {file: "jar:file:///C:/Users/[…]/AppData/Roaming/Zotero/Zotero/Profiles/shv7q7l1.default/extensions/zoplicate@chenglongma.com.xpi!/chrome/content/scripts/zoplicate.js" line: 2332}] You'…
-
https://www.zotero.org/support/kb/importing_formatted_bibliographies
-
https://forums.zotero.org/discussion/comment/357796/#Comment_357796
-
See Reporting Problems for the info we'd need to help.
-
Well, but like I said, the account you're posting from is the account you would've wanted to delete, since it's never been synced with any data. If you were already syncing data in a given account, you can't delete it and continue to sync that data …
-
@Daniel1796: But with all plugins disabled and having restarted Zotero, what language does Automatic give you? Is anything on your computer set to German?
-
Assuming it works in a new, empty document, you'll need to follow the troubleshooting steps through to the end, which explain how to identify the problem and provide enough info so that we can tell you more.
-
If you want a proper backup, you'd have to sync to a computer and make a backup of your Zotero data directory there. If you're only using iOS, backing up your iOS device is all there is to do. You just don't have the same advanced options in terms …
-
We can’t help you if you don’t provide a proper Debug ID.
-
If you're going to post here, please assume that the people responding to you are interested in helping you. I'm explaining what data we have in the hopes of both understanding what you're actually saying and helping you figure out what happened. I…
-
Does Zotero crash or does Word crash? What exact Word version?
-
I'm a bit confused what you mean here. Problems with citations or the bibliography getting flattened in a word processor document wouldn't be related to items disappearing from your actual Zotero library. In your online library, there are a few it…
-
"Zotero 2"? What does that mean? In any case, it's not clear what you mean here. See Reporting Problems for the two things we'd need to help.
-
6.0.26 Start by updating to Zotero 7 — you're an outdated version even of Zotero 6.
-
We'd want to see a Debug ID for Zotero startup through the problem occurring, using the "Restart with Logging Enabled…" option.
-
You didn’t answer about third-party security software.
-
Right, you have syncing for My Library disabled.
-
(3)(+0000001): Skipped libraries: (3)(+0000000): [ "0": 1 ] You've disabled syncing for My Library altogether, so you wouldn't be getting new data or files online. See Step 4 here: https://www.zotero.org/support/kb/changes_not_syncing
-
"type":"Article" Did you export this from a computer with Better BibTeX installed, and did you use "Better CSL JSON"? The type name shouldn't be capitalized, and it's breaking the import. I'm not sure if this is something Zotero itself can actually …
-
Sorry, we're not able to help you if you can't follow the debugging instructions we provide. You can ask someone you know to help you go through them and provide the requested information, but there's nothing more we can do for you without it.
-
That's from iOS. That's totally irrelevant, as the page explains, since the file isn't on the server to begin with. You'll need to follow the steps precisely. It asks for a Debug ID for a specific action from the device where the file actually exist…
-
@Daniel1796: Just to be clear, do you have the Language set to Automatic in the General pane of the settings, or do you have it set manually to Spanish? If the latter, what happens if you set it to Automatic?
-
We can't help with that, but you can ask the zotero-deb maintainer. But yes, if Ubuntu's App Center means the snap, we don't have anything to do with that.
-
Step 5 explains what to do if the file isn't on your WebDAV server.
-
The account you're posting from has never been synced with the desktop app, only the iOS app. I'm not sure why you said you weren't using the Zotero client — that means the desktop app, which is what you just showed a screenshot from — but assuming …
-
We can only help with the official tarball from this site or zotero-deb. I assume this a sandboxed third-party package. https://www.zotero.org/support/installation#linux
-
I'm asking to see what your friend sees. Yours is working correctly, so that's not useful for troubleshooting.
-
Restart in Troubleshooting Mode (Help → "Restart in Troubleshooting Mode…”), which temporarily disables all plugins. If that fixes it, you'll need to identify the plugin that's causing it and then report the problem to the plugin's developer. If it…
-
Can you share a screenshot of the advanced search window for a search that doesn't return what you expect?
Upgrade Storage