Upgrade Storagedstillman
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- dstillman
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Comments
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If you're talking about the data directory, the same place you set it originally: the Advanced → Files and Folders section of the Zotero settings.
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Restart in Troubleshooting Mode (Help → "Restart in Troubleshooting Mode…”), which temporarily disables all plugins. If that fixes it, you'll need to identify the plugin that's causing it and then report the problem to the plugin's developer. If not…
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You didn't corrupt anything. Just copying a folder doesn't affect it in any way. Using a a backup from when Zotero was open is usually fine, but if you have the option (e.g., for a manual one-time operation to move Zotero between computers), closing…
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Do you mean dragging tabs out of the main window to create standalone reader windows or dragging a tab into another window where there's already a PDF open?
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Not totally sure what you mean here. zotero.sqlite is the main database, and it's updated every time you open Zotero. If that has a date from May, this wasn't the data directory you were using or you didn't back it up more recently. And obviously i…
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We always need an example URL for problems with saving. If you're having trouble saving across many sites, see Troubleshooting Problems Saving to Zotero.
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See Zotero Toolbar Doesn't Appear and the platform-specific steps linked from there, and if you're still having trouble, let us know exactly what you tried, in your own words, and what happened at each step.
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Yes.
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That's very unlikely, and if it is the case we're want to determine that for sure. You should reinstall the latest version and provide a Debug ID. If "Restart with Logging Enabled…" isn't working for some reason, see Reporting Startup Errors.
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Using 1 GB is totally normal. I was responding to the person saying it was taking 14.68 GB, which would not be normal and which would very likely be due to plugins.
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Restart in Troubleshooting Mode (Help → "Restart in Troubleshooting Mode…”), which temporarily disables all plugins. If that fixes it, you'll need to identify the plugin that's causing it and then report the problem to the plugin's developer.
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Start with this: https://www.zotero.org/support/word_processor_plugin_troubleshooting#no_response_from_plugin
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I’m just asking a debugging question. When you change other things in Zotero — explicit settings or things like resizing the main window or other panes within the window — are those changes saved across restarts?
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Can you provide a Debug ID for reproducing this? Are you saying if you install 7.0.8 the problem goes away and if you update to 7.0.13 it comes back immediately? If so, can we see a Debug ID for the same operation in 7.0.8? Did you try later versio…
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Edit → Settings
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everything is glaring white - cannot make out anything But what does this mean? Are you just saying it's in light mode, or are you saying it's not rendering properly? Can you provide a screenshot? If it's not rendering properly, that would be some …
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That's not a Debug ID for Zotero startup.
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Are other settings being saved? E.g., window size?
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To start, you're running the initial Zotero 7.0 release for some reason. You should upgrade to the latest version from Help → "Check for Updates…" and figure out why you haven't received updates in months. Did you disable automatic updates? [JavaScr…
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The bibliography is just a reflection of the citations in the document. If a bibliography entry is being removed, there's no active citation for it in the document (e.g., because you removed or flattened it by mistake). Find where the citation is or…
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Very soon: https://forums.zotero.org/discussion/121656/coming-soon-new-item-fields/p1
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I wouldn't start with merging. OSes don't do deep merges by default, and you could have a folder without an attachment in one but not the other and end up with missing attachments.
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You just need to choose the correct folder (/Volumes/TOSHIBA EXT/VARIOSTESIS/Zotero) from the Advanced → Files and Folders section of the Zotero settings, where you configured this originally. You can delete the other one once you're sure you have e…
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Can you provide a Debug ID for Zotero startup, using the "Restart with Logging Enabled…" option?
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See Changes Not Syncing.
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Can you provide a Report ID?
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See Troubleshooting Problems Saving to Zotero.
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Thanks, but honestly you should just use WSL or a Linux VM, as it says at the top. I'm inclined to just remove these — we never use them ourselves, so they're never going to be well tested.
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Yes, sorry, we no longer support Word 2011. https://www.zotero.org/support/system_requirements