dstillman
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- dstillman
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Comments
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@Trinity195: This should already be fixed in the latest version of Cisco Secure Endpoint: https://forums.zotero.org/discussion/comment/486950/#Comment_486950
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This should be fixed in the latest version of Cisco Secure Endpoint: https://forums.zotero.org/discussion/comment/486950/#Comment_486950
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There could have been unresolved changes by someone else that you accepted or something like that. Or it could be some Word bug. It's not any sort of common problem. I'm afraid there's just really not much we can say here. If you have backups of th…
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There's some confusion here. A highlight is just a kind of annotation — there's no such thing in any PDF reader as a highlight that isn't an annotation. similar to what you would get if you annotate a PDF in a different software and then import it t…
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Explained here and on the linked Mozilla wiki pages: https://www.zotero.org/support/kb/connection_error ("If you need to configure the Zotero proxy settings differently from the system settings…")
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Can it be linked to the fact that I use a style that puts citations in footnotes (and therefore are displayed, for some of them, with footnote text)? No, of course not — that's a standard Zotero feature. We're not aware of anything other than Track…
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@bspaul27: The file you're trying to open hasn't been uploaded to the web library. See Files Not Syncing. Your iPad isn't relevant. (I'm not sure what you mean when you say they open in a new tab in the web library. If they're just opening at the o…
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You submitted that before anything actually happened — that was just in the middle of starting up. It needs to be from Zotero startup through actually reproducing the error.
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For problems with a plugin, you'll need to contact the plugin developer.
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I'm not sure what you mean by this, but restart in Troubleshooting Mode (Help → "Restart in Troubleshooting Mode…”), which temporarily disables all plugins. If that fixes it, you'll need to identify the plugin that's causing it and then report the p…
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@atnoir: Can you try the latest update (151)?
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Some of the citations in your document became corrupted and flattened as partial field codes — likely either by someone saving the document in the wrong format or by some fluke of Track Changes. (Existing Citations Not Detected covers the general pr…
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To be clear, you generally wouldn't want to set network.proxy.type to 0 — Zotero uses your system proxy settings by default, so you should just make sure that those are correct. If something isn't working via your proxy, we can debug that further. B…
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Highlights sync via Zotero servers and don't have anything to do with WebDAV syncing. This is some sort of network issue on your PC or NAS.
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You have to describe the issue you're reporting.
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Only stored files are supported in the iOS app. https://www.zotero.org/support/attaching_files#stored_files_and_linked_files
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Es ist ein SSL-Fehler aufgetreten. Eine sichere Verbindung zum Server kann nicht hergestellt werden. NSErrorFailingURLStringKey=https://zoterofilestorage.s3.us-east-1.amazonaws.com Is this on an institutional network? Something is breaking your secu…
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[JavaScript Error: "Could not open the file at /Users/[…]/Zotero/storage/F3ZNAFIC/.zotero-ft-unprocessed.tmp for writing"] How did you move the files? There's a problem with the file permissions in your Zotero data directory. All folders and files n…
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What OS is this? This seems like a question for your OS maker, not us.
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S3 returned 0 for 1/4VQHPRG9 -- retrying download Something on your computer or network is blocking downloads from the Amazon cloud. Try from a different network.
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We can't help you debug issues with your NAS, obviously. Zotero just can't connect to it.
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The server just can't be reached.
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No, the original name isn't preserved.
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https://www.zotero.org/support/storage_faq#how_can_i_change_my_current_storage_plan
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That's greatly appreciated but FWIW, we generally discourage manual translation in favor of machine translation, unless a team of people can really commit to keeping the translation up to date, with processes for doing so whenever the support wiki i…
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Can you provide a Debug ID (different from a Report ID) for a Verify Server attempt?
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That's an HTTP 409 Conflict from your WebDAV server. You'll need to debug this yourself using the server logs.
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Can you provide a Debug ID for Zotero startup through reproducing this, using the "Restart with Logging Enabled…" option?
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You didn't answer my question. When you start Zotero, is it prompting you to enter a username and password for your proxy? From the debug output, it looks like it might not be. Have your proxy credentials changed recently? Did you change any hidden…
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You're clicking on a library, not a collection. You can delete or leave a group library from the group settings online.
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