dstillman
About
- Username
- dstillman
- Joined
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- Member, Administrator
Comments
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You probably know this, but 1) you can press Ctrl/Cmd-Z to undo the automatic conversion and 2) if you copy the italicized text from the note editor and paste into a plain-text field, you'll get the original asterisks.
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How long have you let it go? Can you follow the steps in Reporting Startup Errors and provide a screenshot of the debug output when it hangs?
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That's an HTTP 403 Forbidden from your WebDAV server. That's all we can tell you.
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Updated — thanks.
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The database backup doesn't include files, but I've relinked the files that you had previously uploaded to Zotero Storage.
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See Changes Not Syncing. Assuming you're talking about the account you're posting from, nothing in your library has been deleted.
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Can you provide a Report ID and some screenshots that show what you're doing and what's happening?
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Yes, you deleted your local items and then synced, so the online items were deleted. Unlinking stops Zotero from syncing — it doesn't separate the local items from your account. Otherwise you would never be able to set up syncing again without endi…
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Restart in Troubleshooting Mode (Help → "Restart in Troubleshooting Mode…”), which temporarily disables all plugins. If that fixes it, you'll need to identify the plugin that's causing it and then report the problem to the plugin's developer.
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Use emoji/colored tags or keep the items in a collection named to sort to the top of your collections list. There will also be a special Recently Read collection in an upcoming version.
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What OS and Word version? Can you provide a Report ID after triggering the error? Do you have "Automatically update citations" disabled in the plugin's Document Preferences window?
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The official tarball and zotero-deb are both fine.
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She's wrong, or you're not talking to the actual owner of the groups. Just one clarification, what do you mean by looking at the attachment item? This is all covered in Files Not Syncing. The file has to be viewable in the online library. Just seein…
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We're not aware of any general issue, but if you email support@zotero.org with details and a link to this thread, we can tell you who uploaded the deletions. Note that nothing has been permanently deleted in the library since the large batch on Mar…
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Yes, we always need an example URL for problems with saving. If you're having trouble saving across many sites, see Troubleshooting Problems Saving to Zotero.
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Being able to open a note in a tab is planned.
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See Files Not Syncing. The group owner is at their storage quota. (I'd guess that your colleague is just looking at the attachment item, not actually opening the file in the web library, in which case this has nothing to do with you.)
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There's no problem with the XPI. You either have a broken download cached or there's some problem with your Firefox installation. Download the XPI from another browser (or even a different network, if this is through a proxy) and try installing tha…
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It looks like a collection of yours was deleted yesterday. But you can restore easily from the backup. See the specific step here about how to undo a collection deletion that's already been synced to the server: https://www.zotero.org/support/zote…
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(Reset Translators should certainly fix this, though. It literally deletes the 'translators' folder on disk and then reinstalls all bundled translators. I'd guess that you didn't restart Zotero after disabling plugins and before resetting translator…
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OK, thanks. Please report this to the Jasminum developer.
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@grubs: Yes, a visual setting is planned.
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And since you're able to submit debug output to Zotero servers, I'd guess they specifically allowed zotero.org, which isn't sufficient: https://www.zotero.org/support/kb/zotero_and_firewalls
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HTTP GET https://lx2.loc.gov/sru/lcdb?operation=searchRetrieve&version=1.1&query=bath.ISBN=^9783911437011&maximumRecords=1 failed with status code 403 You'll need to work through this with them. Zotero is getting a 403 Forbidden for all …
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You still have third-party translators installed in that debug output. 1) Manually disable all plugins. 2) Go to the Zotero data directory and delete the 'translators' folder. 3) Provide a Debug ID for Zotero startup through trying to export, usi…
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Just to note, "Purge Storage in My Library" doesn't have anything to do with data. As it says below that button, "Use this to free up space for group libraries you own after disabling file syncing for My Library or switching to WebDAV storage." All…
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That's not a Debug ID, and you still have lots of plugins enabled. Restart in Troubleshooting Mode (Help → "Restart in Troubleshooting Mode…”), reset translators, and try again, and if it's still not working, provide a Debug ID. You're missing all …
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You can assume that things in the software and in the documentation are supposed to work. Can you provide a Debug ID for a CSV export attempt that fails?
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Disable all plugins, restart Zotero, and reset translators from the Advanced → Files and Folders section of the Zotero settings.
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You either didn't move the files back properly or they were never there to begin with and also weren't uploaded to the online library. See Locating Missing Zotero Data and Files Not Syncing.
Upgrade Storage