Upgrade Storagedstillman
About
- Username
- dstillman
- Joined
- Roles
- Member, Administrator
Comments
-
I think @grahamperrin is asking why item notes don't appear along with the other item-details sections as they do in the main library view. Notes have special behavior in the reader to account for workflows where you want to edit the same note acro…
-
Editing annotation text will be possible in a future version.
-
For problems with a plugin, you'll need to contact the plugin developer.
-
This will be possible in a future version.
-
Start by updating to Zotero 7, and make sure you've tested in Troubleshooting Mode (Help → "Restart in Troubleshooting Mode…”), which temporarily disables all plugins.
-
What OS? Can you provide a Report ID? Can you link to a PDF where you're seeing this (or send it to support@zotero.org with a link to this thread)?
-
Can you provide a Debug ID (different from a Report ID) for reproducing this?
-
Please don't create duplicate threads for the same issue — it just makes it harder for us to help you. https://forums.zotero.org/discussion/123116/i-cant-sync-my-zotero-account
-
No, we don't expose internal database ids for citing. (They wouldn't be numbers anyway — Zotero works offline and optionally syncs data between computers, so numeric ids aren't consistent between devices. The global identifiers are longer alphanumer…
-
The plugin functionality is supposed to be disabled when opening a .docx from Drive directly in Docs. It's possible that stopped happening after a Google Docs UI change. We'll look into that. But yes, the fix here would be to import the file proper…
-
To be clear, if you're still having trouble, this would be something with the specific security software your institution is running. That's why your IT department would need to troubleshoot it — checking security software logs, temporarily disablin…
-
That's likely just a connection problem between you and your WebDAV server. If you provide a Debug ID (different from a Report ID) for reproducing this we can confirm.
-
Those screenshots aren't from Troubleshooting Mode — you have plugins installed, and you seem to be referring to functionality from a plugin. For problems with a plugin, you'll need to contact the plugin developer.
-
Can you submit a Report ID or are all network connections failing?
-
We can't help with anything related to third-party software, but for a Zotero crash, start by updating to Zotero 7.
-
Make sure you can reproduce this in Troubleshooting Mode (Help → "Restart in Troubleshooting Mode…”), which temporarily disables all plugins. If so, can you make a screen recording of this happening and send a link to support@zotero.org with a link…
-
Yes, you need to add a citation to your document before you can add a bibliography. If you've previously added citations using the Zotero plugin, see Existing Citations Not Detected.
-
@sdf81: This was fixed at the time, so whatever you're seeing is different. If you can reproduce this in Troubleshooting Mode (Help → "Restart in Troubleshooting Mode…”), we'd want to see a Debug ID for reproducing it.
-
We'll fix that.
-
We got a different amount of articles in the Zotero than the Zotero itself shows. I'm not sure what you mean by that. Can you say more?
-
@alexy_g: Can you reproduce that in Troubleshooting Mode? If not, the problem is a plugin you have installed.
-
Syncing should just work. If you're having a problem, see Changes Not Syncing.
-
Your organization has selected Zscaler to protect you from internet threats. Network app HTTPS Application service asvc_non is Blocked by Firewall rule Global Blacklist by Destination Your IT department is blocking syncing (but apparently not error …
-
(Debug output is for Zotero developers. I'd strongly encourage you not to try to interpret it, and certainly not to start making changes to internal Firefox security settings based on what you see there. Those lines are absolutely no indication of a…
-
You still need to report it to the plugin developer. If there's a problem in Zotero, they'll report it to us with appropriate technical information.
-
I'm not sure what you mean. Duplicate merging doesn't have anything to do with WebDAV. See Reporting Problems for the two things we need in order to help. How long have you waited?
-
What do you mean by "paper id"?
-
One of your plugins (most likely) created an item with a date from the year 2043. Fix that date by searching for "2043" or "PANVBXTA" in All Fields & Tags mode. If you know what plugin caused this, you should report it to the developer (and let…
-
(3)(+0000001): Starting file syncing (3)(+0000001): File sync is not enabled for 我的文库 (3)(+0000000): Done with file syncing You disabled file syncing.
-
You'll need to say what the actual problem is that you're experiencing. See Steps to Reproduce for the kind of description we need. Whatever it is, make sure you can reproduce it in Troubleshooting Mode (Help → "Restart in Troubleshooting Mode…”), …