dstillman
About
- Username
- dstillman
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- Member, Administrator
Comments
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Update your apps. This was fixed over a week ago. https://forums.zotero.org/discussion/123337/ios-crash-when-opening-the-trash
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I've changed it to "Elige un color y una posición para la etiqueta", which I gather would be the most accurate and natural phrasing. Let me know if that's not the case.
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Start here: https://www.zotero.org/support/zotero_data#restoring_your_zotero_data_from_a_backup_and_overwriting_synced_changes Once you've done that, if you were using Zotero Storage before, we can try to relink any files that you had previously u…
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There isn't currently a plugin for the online version of Word, only the desktop version. We've created a plugin for the online version, but we're waiting on some bug fixes from Microsoft before it can be released. (There is a plugin for Google Doc…
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(The tag selector is available for filtering in the mobile app too. It's just not possible to do all the same operations, like renaming/deleting tags or mass-assigning items to tags, that you can do in the desktop app.)
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They're probably on both, but to be safe, you can do a Reset File Sync History from the Sync → Reset section of the Zotero settings and then sync. That will check all files to make sure they exist on the WebDAV server.
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What macOS version? What do you mean by "doesn't show on Safari"? Do you see it in the Extensions pane?
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What macOS version? Have you tried deleting Zotero from Applications, restarting your computer, and then reinstalling it?
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What is D:? Did you upgrade to Zotero 7 today? Storing the database on a network share may be less likely to work in Zotero 7: https://forums.zotero.org/discussion/comment/479899/#Comment_479899 (That was macOS, but whatever Firefox/SQLite chang…
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OK, looking at your database: - You created 2 new collections today in your personal library, about 40 minutes before you posted here. - The 19 items you added throughout the course of today — 15 regular items (3 of them in the trash), 3 child not…
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On all sites or on a specific site? We always need an example URL for problems with saving. For this, we'd also want a Debug ID from Zotero (not the Zotero Connector) for reloading the page and trying to save.
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https://forums.zotero.org/discussion/123337/ios-crash-when-opening-the-trash
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What exactly do you mean by "deleted my entire storage history"? What do you mean by "lost all my references"? There's a Reset File Sync History command in the Sync settings, but that doesn't affect your library data.
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It's certainly plausible that a plugin that's writing to PDFs when they're being renamed could cause something like this. If you see it again (or perhaps even if you can't), you should report it to the plugin developer on GitHub.
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Do you have your Zotero data directory in the default location in your home folder? Would you mind uploading your local zotero.sqlite file to the DB Repair Tool and providing the Upload ID? You can ignore the download links the tool provides, but t…
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Could you say a bit more about the history of the library? In the online library, there are only a couple items and a few notes, and there's no record of any items being deleted. A couple collections were created today, and the three others were cre…
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Renaming a collection shouldn't have any effect on the items in that collection. Can you provide a Report ID? Is this for the account you're posting from? Your personal library or a group library? Do you still see the items in the library root? N…
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On Google Scholar, it's most likely just site access limits. If you're having trouble on other sites, we'd want to see a Debug ID from the Zotero Connector for reloading the page and trying to save.
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Try these steps to start: https://www.zotero.org/support/word_processor_plugin_troubleshooting#no_response_from_plugin If it's still not working after that, is this is an institutional computer? Are you running non-standard security software?
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Can you provide a Report ID?
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Meaning Word crashes? What exact Word version?
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https://www.zotero.org/support/kb/existing_citations_not_detected
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You have to describe the problem you're reporting.
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@radioer: To be clear, you had to reset translators, not just update them. But the latest version of Jasminum should do that for you automatically.
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We always need an example URL for problems with saving. If you're having trouble saving across many sites, see Troubleshooting Problems Saving to Zotero. Make sure you're running the latest version of Edge and the Zotero Connector.
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This is the second time you've tried to create a new thread months later with identical content to this one after saying that this was resolved. And now it seems you've gone and edited this thread from a year ago with a new Report ID. It's very hard…
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I'm referring to the specific "Desktop & Documents Folders" setting in System Settings (top Apple Account button → iCloud → Drive). You should confirm that that's not enabled. But you also have lots of plugins installed, including multiple that…
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2.2. It is in: '~/Documents/@Application Datastore/Zotero' Do you have Desktop and Documents syncing to iCloud Drive?
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No, I'm saying let's resolve the other issue first.
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Can you provide exact steps to reproduce?
Upgrade Storage