Upgrade Storagedstillman
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- dstillman
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Comments
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You disabled file syncing for My Library. (You refer above to the groups setting, but that’s irrelevant here.)
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You have a 191 MB file that's being uploaded. Paste P3UFG6UM in the search bar in All Fields & Tags mode to see it.
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Update your apps. This was fixed over two weeks ago. https://forums.zotero.org/discussion/123337/ios-crash-when-opening-the-trash
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I have found it extremely difficult — if not impossible — to get in touch with Zotero's technical support This is Zotero technical support (as we make very clear, so I'm not sure why you're confused about it). That page also has a link to Files Not…
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(Please start new threads for new issues — the threads you posted to aren't related. I've moved this to a new thread.) [JavaScript Error: "Could not remove C:\Users\[…]\AppData\Roaming\Microsoft\Word\STARTUP\Zotero.dotm" {file: "resource://zotero-wi…
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You'll need to remove the symlink and move the real 'storage' folder back to the data directory.
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@Inshaallah: Read the above comment.
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Can you provide a Debug ID for Zotero startup through a few minutes of syncing, using the "Restart with Logging Enabled…" option?
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OK, thanks.
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You didn't answer my questions, though.
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Please don't do that. We often respond quickly here, but these are forums, not a real-time chat: https://www.zotero.org/support/forum_guidelines#be_patient You have a corrupted item. Paste "PLHJ3W3A" into the Zotero search bar in All Fields &…
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Sorry, we can't help you if you can't provide the information we ask for. You should ask someone you know to read this thread and help you provide a Debug ID for a sync the produces the error.
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"Debug ID" above is a link. Click on it.
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I linked to instructions.
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That's another Report ID, and it wasn't from Troubleshooting Mode. We need a Debug ID from Troubleshooting Mode.
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What exactly do you mean? That's a screenshot of the Zotero settings. What's the actual problem in Word that you're seeing?
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Restart in Troubleshooting Mode (Help → "Restart in Troubleshooting Mode…”), which temporarily disables all plugins. Does it still happen? If so, can you provide a Debug ID (different from a Report ID) for a sync attempt that produces this?
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Can you link to an example PDF or email it to support@zotero.org with a link to this thread?
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We always need an example URL for problems with saving. If you're having trouble saving across many sites, see Troubleshooting Problems Saving to Zotero.
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Are you referring to searching the library or searching a document in the reader?
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NS_ERROR_FILE_ALREADY_EXISTS Exception: Component returned failure code: 0x80520008 (NS_ERROR_FILE_ALREADY_EXISTS) [nsIFile.create] [Exception... "Component returned failure code: 0x80520008 (NS_ERROR_FILE_ALREADY_EXISTS) [nsIFile.create]" nsr…
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That error message is irrelevant. What do you mean by "data sync was still stuck a few days ago"? What exactly happens when you click the sync button? Have you tried restarting Zotero? Restart in Troubleshooting Mode (Help → "Restart in Troublesho…
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That's an HTTP 503 Service Unavailable from your WebDAV server, with the message "Too many requests are received recently".
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Can you go to Tools → Browser Tools → Web Developer Tools → Network, reproduce this, right-click on the line with a 400 under Status, Save All As HAR, and send the file to support@zotero.org with a link to this thread?
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Full-text indexing in the desktop app is automatic. PDFs with readable text layers are indexed when they're added, and PDFs added on another computer have their full-text content synced (if you haven't disabled "Sync full-text content") and indexed …
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(Please start new threads for new issues — the thread you posted to isn't related. I've moved this to a new thread.) That error generally means what it says. Do you have a more specific question? Can you provide a Report ID?
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(Please start new threads for new issues. I've moved this to a new thread.) Do you mean "download" or do you mean "export"? Is the issue that you can open files locally but they're not being exported when you use File → "Export PDFs…" or that you c…
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Select all items and go to File → "Export PDFs…".
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Restart in Troubleshooting Mode (Help → "Restart in Troubleshooting Mode…”), which temporarily disables all plugins. If that fixes it, you'll need to identify the plugin that's causing it and then report the problem to the plugin's developer. If n…
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@uitrit4: What do you mean by "nothing happens after selecting the library"? What URL are you trying to save? Can you provide Debug IDs from Zotero and the Zotero Connector for reloading the page and trying to save?