Upgrade Storagedstillman
About
- Username
- dstillman
- Joined
- Roles
- Member, Administrator
Comments
-
OK, then you'll need to identify the plugin that's causing it and then report the problem to the plugin's developer.
-
That should be fixed now as well.
-
We've added this in the latest beta.
-
This should be fixed in the latest beta — thanks.
-
This should be fixed in the latest beta.
-
I can't reproduce that. Can you provide a Debug ID (different from a Report ID) for reproducing it? It would also help if you could make a screen recording of this happening and provide a link, either here or in an email to support@zotero.org with …
-
macOS, you mean? Can you provide a Report ID? Can you reproduce the problems in Troubleshooting Mode (Help → "Restart in Troubleshooting Mode…”), which temporarily disables all plugins?
-
@imf1956: Fixed in Zotero Connector 5.0.165.
-
This is fixed in Zotero Connector 5.0.165.
-
That's still technically Quick Copy — there's a Note Format section in the Quick Copy settings that controls the data type and links when copying annotations from the reader — but the citation format isn't currently configurable. It's just a generic…
-
Carefuly follow the last step on Troubleshooting Errors in Word Processor Documents. As it says, unless you can clear the copied document completely and still get the error, you can isolate the problem(s) this way. You should also make sure you can…
-
Not clear what you're referring to. See Reporting Problems for the two things we need to help. A screenshot may also help.
-
This is getting dumb. If you're out of space, obviously you won't have all your files everywhere, because you're not actually using file syncing. We're explaining to you how syncing actually works when you're using it, which is also how essentially …
-
If I try to do it from the app the library is unable to load all of the references. What do you mean by this? Are you running Zotero 7?
-
Yes, there will be an automatic way to do this in the future, but for now, if you're sure everything is available online, you can just do a search for PDFs within your Zotero data directory and delete them.
-
I don't download every show to watch when I am on the go, I don't have all my music on my phone, I don't have every podcast I follow downloaded etc... Seems more logical, as space on devices is limited. And as explained above, you don't have to have…
-
https://www.zotero.org/support/kb/safari_compatibility#can_t_see_the_save_button_save_button_flickering Delete the app from Applications and then reinstall it. Don't just overwrite it.
-
We'd want to see a Debug ID for an attempt that fails, but the Physica Scripta article above required me to solve a CAPTCHA when I clicked on it. That would cause a file retrieval from Zotero to fail.
-
I'm not sure it implies (1), but it should certainly do (2) and (3).
-
If this is something you just did, you might be able to restore from one of the automatic backups.
-
I upgraded to a higher storage amount but the files are not syncing Upgrading your storage now doesn't somehow make files that couldn't be uploaded before available online. You'd have to now sync the computer where the files actually exist. See File…
-
To clarify, the blank tab coming up is a bug that will be fixed in 5.0.165. After the fix, if a website properly serves RIS/BibTeX/Refer data, the Zotero Connector will prompt you whether to import it, and clicking Cancel will cause the download to …
-
To be clear, there was an outage yesterday at Crossref, which provides DOI metadata, so DOI lookups wouldn't have worked for much of the day. But that's been resolved.
-
Can you provide an example DOI that's failing for you, as well as a Debug ID for trying?
-
This is a bug in 5.0.164. It will be fixed in 5.0.165 once Google approves it, which should be within the next day. Thanks for reporting.
-
1.0.7 You're using an extremely old version of the app. Update to the current version.
-
Metadata updating is coming. For now, you can add a new item with Add Item by Identifier or by saving from the web (which should download the PDF if you have access), select both items, right-click, and merge them. If you have direct (on-campus) or…
-
@alehandro112, @alehandro112: See my questions about restarting and other extensions.
-
I'm not sure what you're asking. See Reporting Problems for the info we need to help you.
-
Email storage@zotero.org.