Upgrade Storagedstillman
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- dstillman
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Comments
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Check your database integrity from the Advanced → Files and Folders pane of the Zotero settings. You should also just restart Zotero and try again, if you haven't.
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You'll need to say what the actual problem is that you're experiencing. See Steps to Reproduce for the kind of description we need.
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No, see my follow-up above.
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There's no feature in Zotero to do that, and as far as I know that's not a standard feature of most PDF readers. Comments are exported as standard PDF annotation comments and will show up however your external reader renders annotation comments. Zo…
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For problems with a plugin, you'll need to contact the plugin developer.
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Oh, well, how long have you waited? The file being uploaded is an 820 MB video file. So it might just be taking a while to upload.
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Whenever I attempt to sync Zotero it always stops on 1 file remaining and then won't sync again unless the program is restarted. What do you mean by this, exactly? That the sync icon keeps spinning? It does look like there is a file being uploaded …
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Don't use export to transfer your library. You should delete the data directory and do it again properly: https://www.zotero.org/support/kb/transferring_a_library
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@funazuka: If the files show as available but it says they're not found, see Files Not Syncing.
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Sorry, some answers are just more complicated or require more deliberation about how to solve them. That's the case here. You added a large number of feeds, and as you guessed, there's currently a limit on the number of feeds that will sync. The im…
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For problems with a plugin, you'll need to contact the plugin developer.
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Er, sorry, "Restart with Logging Enabled…" doesn't automatically use Troubleshooting Mode, as it will in 7.1, but you should manually disable plugins and then generate the Debug ID for Zotero startup.
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That Debug ID isn't in Troubleshooting Mode.
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We explain the two ways to fix this in the troubleshooting section linked above: https://www.zotero.org/support/kb/safari_compatibility#can_t_see_the_save_button_save_button_flickering
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No collections have been deleted in your library in the last year. A bunch of items were deleted last August, and a few collections were deleted last June. But it looks like you haven't actually been syncing Zotero for months. If you were only work…
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Because that's the most granular permission available.
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(Please start new threads for new issues — the thread you posted to isn't related. I've moved this to a new thread.) Make sure you're running Zotero 7.0.18. The Google Docs plugin was broken in Zotero 7.0.17, which was out for a couple days. If yo…
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You are getting an error from a plugin, though, so you should make sure the problem occurs in Troubleshooting Mode (Help → "Restart in Troubleshooting Mode…”), which temporarily disables all plugins.
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I'm sure what you mean here. See Reporting Problems for the kind of description we need.
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Restart in Troubleshooting Mode (Help → "Restart in Troubleshooting Mode…”), which temporarily disables all plugins. If that fixes it, you'll need to identify the plugin that's causing it and then report the problem to the plugin's developer. Other…
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Your database is corrupted. https://www.zotero.org/support/kb/corrupted_database
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I suspect we don't yet support zotero:// links on Android. We do on iOS, though, so we will on Android as well. (Note that it should be zotero://open/ these days, not zotero://open-pdf/.)
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Also, this isn't about new items. It looks like the app is just still performing the initial download of all your library data. Given the size and number of your libraries, that could take a while, and you'll need to leave the app open to allow it t…
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Also, to be clear, if you leave the app, syncing doesn't continue. The app needs to be in the foreground. I assume you haven't kept the app open for the last 12 hours…
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Can you say more? See Reporting Problems for the two things we need in order to help.
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The sync you provided a Debug ID for finished. Can you provide another one for app start and a few minutes after that, using the Start Logging on Next App Launch option?
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That debug output just shows an ongoing sync. You have a lot of group libraries, and it's currently syncing data in those.
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OK, apparently this is about the Android app: https://forums.zotero.org/discussion/125097/debug-id-d988759837 So then let's continue in that thread.
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I'm not really sure what you mean here. The apps all sync automatically. You can trigger a manual sync either by clicking the sync button in the toolbar (desktop app) or pulling down on the items list (iOS/Android), but that's not necessary. Trigge…
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Can you say more about exactly what you're trying?