Upgrade Storagedstillman
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- dstillman
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Zotero 7.1 is now Zotero 8. The main change is just another major update to the underlying Firefox framework, which provides, among other things, support for Linux on ARM64. We decided that with all the new features in 7.1 8.0 (with a few still to …
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No, we didn't do anything, but there's a lot of confusion here. 1) Clicking "Purge Storage in My Library" is just an unrelated button at the bottom of the storage settings page. You certainly don't need to click that to continue a storage purchase.…
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This is some sort of misunderstanding. Upgrading your storage subscription would never cause files to disappear. It simply allows you to upload additional files to Zotero servers. Nothing has been deleted recently in your online library. Unless yo…
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Several times a day, all my files (including Zotero DB) are syncronized with the PC I am working on (home or work). I'm not totally sure what you mean by this, but if you're saying Zotero is pointing to the local disk and an external process is copy…
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Your best bet would be to find the most recent version that you can still open, sync, and then delete the local database and let it repopulate it from the online version.
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Zotero 7 has been nearly universally well received. Sorry to hear you're not a fan. One more time, if you can reproduce a problem in Zotero 7 with no plugins enabled, you should report it in a new thread. Otherwise you're just wasting everyone's ti…
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If you're going to post here, please trust that we know what we're talking about. There have been no reproducible reports of memory leaks in Zotero 7 without any plugins installed. If there were, we would fix them. People frequently report high me…
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Can you provide a Debug ID for reproducing this?
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Zotero 7 is faster than Zotero 6 and uses the same or less memory in most cases. If you use plugins that slow things down or use a lot of memory, you should remove them. If you can reproduce a problem in Zotero 7 after restarting Zotero with all pl…
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Start by updating to Zotero 7 or the Zotero 8 beta.
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Can you provide a Debug ID (different from a Report ID) from the Zotero Connector for reproducing this?
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it's a shame that Google still has a bug that means you can't deploy the fast version! For what it's worth, while we haven't seen any visible progress from Google on this, we've just rolled out a new version of the Zotero Connector that will attempt…
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1) Re-select the style in the plugin's Document Preferences, which will fix this. 2) Upgrade to Zotero 7.0.22 or later from the either Help → Check for Updates or, if that doesn't offer 7.0.22, the download page. This was a problem from upgraded Ch…
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We don't have any current plans to support that in the desktop app, but you can save to the online library: https://www.zotero.org/save?q=https://arxiv.org/abs/2405.00208
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Great! You probably already did, but be sure to unlink your account and remove your data from that computer once you're sure everything has synced.
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Adobe says they're aware of this and are working on a fix: https://community.adobe.com/t5/acrobat-discussions/windows-application-error-the-memory-could-not-be-read/m-p/15405808#M513271 (That thread is also about Outlook, not Zotero. Again, this i…
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Tab groups are planned.
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[JavaScript Error: "Request timed out after 30000 ms"] [JavaScript Error: "Download request 1/VV6VDCBE failed"] Can you provide a Debug ID (different from a Report ID) for a sync that fails?
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Can you reproduce this after restarting Zotero in Troubleshooting Mode (Help → "Restart in Troubleshooting Mode…”), which temporarily disables all plugins, and saving a new item?
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Reset your styles from the Advanced → Files and Folders section of the Zotero settings.
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Well, to clarify, to migrate all your data from another Mac, you pretty much always want to use Migration Assistant during macOS setup, and a Time Machine disk would be a source option (in addition to transferring over the network or a cable). But …
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Oh, yeah, don't do that. Always use the Time Machine interface.
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It will include everything in the document as long as they're active Zotero citations.
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OK, and is this in Word? And you're saying Zotero freezes when you click Add/Edit Citation? Unfortunately Mac Word integration is currently pretty slow, so in a very large document, you may need to wait a while for some operations. You should make …
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Is it possible you're confusing the attachment title and the attachment filename? https://www.zotero.org/support/kb/attachment_title_vs_filename Those Debug IDs appear to show successful syncing of the attachment title, while the filename has rema…
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For problems with a plugin, you'll need to contact the plugin developer.
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What word processor? You should delete all bibliographies completely, click Refresh once to make sure no bibliography reappears, and then reinsert a bibliography in the correct place with Add/Edit Bibliography.
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You'll need to say what the actual problem is that you're experiencing. See Steps to Reproduce for the kind of description we need.
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This falls into "6) Further troubleshooting." Right, but you didn't provide the other info requested there, and your Debug ID doesn't show the first sync after making a change that doesn't sync. There were no remote changes since the last sync. Ren…
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There is no difference between selecting two items and clicking "Relate Items" and selecting more than two items and clicking "Relate Items". Any number of items would all be related to one another in either case. It is the exact same feature, and w…