dstillman
About
- Username
- dstillman
- Joined
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- Member, Administrator
Comments
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Sorry, downloading of files larger than 2 GB is currently broken. We're looking into a fix, but for now, you'd have to ignore it or delete that attachment in the web library and empty it from the trash. You can paste KSUH7FCL into the desktop app s…
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Sorry, it looks like downloading of files larger than 2 GB is broken. (This has probably been broken since March, but I believe you were the first to report it.) We'll look into a fix, but for now, if you're still seeing this, you'd have to ignore …
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And now? (You had a couple items from 2010 with invalid data online.)
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OK, actually, I was able to reproduce this on one Linux system. We've put in a better fix in the latest Zotero 8 beta, so if you're still seeing this, please try that and let us know if that works for you.
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(3)(+0000548): Alert: Ein Fehler ist aufgetreten bei dem Versuch, das Literaturverzeichnis zu erstellen. Bitte erneut versuchen. (3)(+0009645): Cached 732 translators in 38178 ms Your Zotero data directory (and your home folder, from the looks of …
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[JavaScript Error: "Component returned failure code: 0x80520012 (NS_ERROR_FILE_NOT_FOUND) [nsIFileInputStream.init]" {file: "chrome://zotero/content/xpcom/file.js" line: 170}] [JavaScript Error: "Could not open the file at /Users/[…]/Zotero/translat…
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Can you provide a Debug ID for Zotero startup through reproducing this, using the "Restart with Logging Enabled…" option?
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I've updated the link — thanks.
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https://firefox-source-docs.mozilla.org/toolkit/modules/subprocess/toolkit_modules/subprocess/index.html (Please post development questions to zotero-dev.)
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This should be fixed in current 7.0 versions, so if you're still seeing this, we'd want to know the exact steps you're taking that are triggering it.
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Restart in Troubleshooting Mode (Help → "Restart in Troubleshooting Mode…”), which temporarily disables all plugins. If that fixes it, you'll need to identify the plugin that's causing it and then report the problem to the plugin's developer.
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You tried too many times with the wrong password and were temporarily blocked. Try again or reset your password if you're still having trouble.
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How about now?
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There is no error mssg and when I try again it has the reference sitting in the box. This just sounds like you're double-clicking the item row. You only need to click once, so the second click will bring your document to the front and send the citat…
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You said above "The same happened with a new document to me and all my collegues." If this is only happening with a specific existing document, you need to say that. Did you just mean a new copy of the existing document?
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Upgrade to Zotero 7.
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[JavaScript Error: "Error: 400: Google Docs request failed. { "error": { "code": 400, "message": "Invalid requests[913].deleteContentRange: Index 67720 must be less than the end index of the referenced segment, 67709.", "status": "INV…
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You're reading the section for the iOS app. I linked directly to the section for the Zotero Connector that you need to follow.
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I asked for something very specific and linked to documentation for providing it. You can either provide it or not, but we can't help you without it. If you're confused by something in the documentation, quote it and explain what you don't understan…
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Can you provide a Debug ID from the Zotero Connector for reloading the page on a new, empty document and reproducing the problem?
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File syncing is being blocked by your IT department (or, specifically their "iboss" security software). You'll need to speak with them.
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This is already available in the Zotero Connector if you're using the Zotero beta.
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Again, see Reporting Problems for the two things we always need in order to help. That includes exactly what you're clicking and exact error messages you're receiving. We can't help if you just say "zotero isn't working". Note that we don't support…
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Can you provide a Debug ID for reproducing this?
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Restart in Troubleshooting Mode (Help → "Restart in Troubleshooting Mode…”), which temporarily disables all plugins. If that fixes it, you'll need to identify the plugin that's causing it and then report the problem to the plugin's developer. If n…
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Restart in Troubleshooting Mode (Help → "Restart in Troubleshooting Mode…”), which temporarily disables all plugins. If that fixes it, you'll need to identify the plugin that's causing it and then report the problem to the plugin's developer. If n…
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That's a 401 Unauthorized error from your WebDAV provider. You'd have to ask them.
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You skipped the last step of that section, which tells you how to keep your restored version from being overwritten by your previous deletions: 4. If you were using syncing and the undesired changes were already synced, syncing again now would cause…
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What happened before this started happening? Did you set Zotero to use a custom data directory? If you go to your Zotero profile folder, open prefs.js with TextEdit, and look for extensions.zotero.dataDir, what's the value?
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Scholaread is a third-party tool that we don't have anything to do with. The only thing we know about it is that it hijacks Zotero's PDF reader setting to set itself as the PDF reader, and in recent versions we put in a warning for that and a block …
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