Upgrade Storagedstillman
About
- Username
- dstillman
- Joined
- Roles
- Member, Administrator
Comments
-
Zotero has never been available from the Mac App Store. It's available from the download page on this site. The Zotero Connector for Safari is bundled with the app. Due to a macOS bug will sometimes disappear after when you update the app.
-
"Narrowed" and "full-screen" are not modes. The modes are Standard View and Stacked View. As I say, starting in Zotero 7, it will automatically switch into Stacked View if you make the window narrow enough. That didn't used to happen in Zotero 6. Bu…
-
You should read my previous comment. That's almost certainly all this is.
-
OK, my guess — from "old layout" and "navigate to the window at the bottom and scroll" — is that you ended up in Stacked View (View → Layout → Stacked View), either because you switched to it or because your window is too narrow and Zotero switched …
-
You are either misunderstanding or misremembering something here. If you provide some screenshots of what you're looking at, we can try to figure out the source of the confusion, but you obviously don't need to switch to the web library to accomplis…
-
Have you actually checked the integrity of this database file? If you're getting this error, the database is very likely corrupted (quite possibly from using it on a USB stick in the past). It's entirely possible to use a corrupted database for a lo…
-
[JavaScript Error: "Could not remove C:\Users\[…]\AppData\Roaming\Microsoft\Word\STARTUP\Zotero.dotm" {file: "resource://zotero-winword-integration/installer.jsm" line: 186}] See https://www.zotero.org/support/word_processor_plugin_troubleshooting#e…
-
You'll need to say what the actual problem is that you're experiencing. See Steps to Reproduce for the kind of description we need.
-
What's the exact message that you're referring to? "Linked files" cannot be opened on iOS because linked files aren't supported on iOS. But that has nothing to do with Zotero Storage, which is for stored files. To convert linked files to stored fi…
-
Do all the items show up in that collection on Android?
-
If you're not comfortable following the instructions on the linked page, you should use the zotero-deb package linked from there.
-
What Word version? Does it work in a new, empty document? If so, and the existing document is a large document with many citations, do you have "Automatically update citations" disabled in the plugin's Document Preferences window?
-
Something on your computer — likely some sort of security software — is preventing Zotero from updating the Word plugin. You can follow the manual installation instructions to replace that file with the latest version of the plugin, but it would be …
-
You're just at your Zotero Storage quota, as it suggests at the top of Files Not Syncing. Zotero would be showing a warning in the toolbar on every sync on that computer.
-
You'll need to say more. See Reporting Problems for the two things we always need in order to help. (You provided a Debug ID from the Zotero Connector, which has nothing to do with citing in Word.) If you're getting an error trying to cite in a spe…
-
Those aren't real usage figures — Windows sometimes just lies about that. You can check the size of the Zotero folder in C:\Program Files. It should be a few hundred MB. I'm not sure how you ended up with two — that generally shouldn't be possible.…
-
It's Edit → Settings in Zotero 7.
-
You'll need to say more. No items have been permanently deleted in the account you're posting from. A few items are in the trash.
-
This has nothing to do with 32-bit vs. 64-bit. Starting in Zotero 7, if the window isn't wide enough, it will automatically switch into Stacked mode, and the Standard/Stacked options in View → Layout will be disabled. If you think that's not working…
-
What is your screen resolution? Those options would be grayed out if the window is too narrow. That's it. Functionality is identical whether you're in Standard or Stacked mode.
-
Make the window wider.
-
OK, so it’s just a partition on the internal disk? Can you make a screen recording of this happening, upload it somewhere, and send a link to support@zotero.org with a link to this thread?
-
This is on ScienceDirect? To start, you should save from the article page, not the PDF.
-
What is D:? An external disk? A network share?
-
This shows the extension not being able to communicate with the Zotero app. Do you have the Zotero app open? You don't say what the actual problem is that you're experiencing. If you're getting a message that Zotero is unavailable, see https://www.…
-
Does it work in a new, empty document? How long have you waited in this document? Can you provide a Debug ID for Zotero startup through reproducing this, using the "Restart with Logging Enabled…" option?
-
Zotero has always renamed files automatically and still does in Zotero 7. "PDF" is the attachment title: https://www.zotero.org/support/kb/attachment_title_vs_filename
-
The "Locating Missing Zotero Data" steps aren't relevant here in any way — you're not missing any data. You're just at your Zotero Storage quota, so additional files haven't been uploaded to Zotero servers from the computer where you added them. Zot…
-
That should be fine. Delete the app in Applications, restart your computer, redownload Zotero, and open it.
-
None of this should have anything to do with NVivo or any changes in Zotero 7. When you export from Zotero as RIS, you can choose whether to include files. If you don't include files, you'll get a single "Exported Items.ris" file. If you do include …