dstillman
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- dstillman
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Comments
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If the data isn't all online, your computer is irrelevant and your colleague needs to troubleshoot it. See Changes Not Syncing.
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@Natlib32: But note that you're running 7.0.7 from October 2024. We can't help with old versions.
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You likely used Replace Online Library from the empty local library, which people sometimes do by mistake while trying to set up a new computer. Setting up a new computer simply involves syncing normally, which would never do this. If you were sync…
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See Changes Not Syncing.
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We've built a new plugin, using a new Office extension framework, that will be available via the Office store, but we're waiting on additional changes from Microsoft before we can release it. (Mendeley Cite is there with thousands of 1-star reviews…
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Can you reproduce it in Troubleshooting Mode (Help → "Restart in Troubleshooting Mode…”)?
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Customize the citation and use Omit Author. See "Narrative Citations with Omit Author” there.
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I think you'd have to say more about what specific concerns you have.
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You'll need to say what the actual problem is that you're experiencing. See Steps to Reproduce for the kind of description we need.
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Can you provide a Debug ID from the Zotero Connector for reloading the page and trying to save? Current versions of the Zotero Connector and Zotero should download PDFs from the browser, not the app.
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Zotero 6 is available from the download page, but if you'd like our help here going forward, you should work with us to resolve out any problems you're having in Zotero 7. Zotero 6 is no longer supported and will stop working in various ways in the …
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(Please use more descriptive thread titles.) Yes, it looks like this is a bug on iOS 26. We'll fix — thanks.
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The modifier key should work the same way. Can you make a screen recording of reproducing this and send a link to support@zotero.org with a link to this thread? But we'll likely add the Libraries & Collections section for standalone notes and a…
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Windows: https://www.zotero.org/support/word_processor_plugin_troubleshooting#error_or_non-responsive_plugin_buttons Mac: https://www.zotero.org/support/word_processor_plugin_troubleshooting#word_could_not_communicate_with_zotero_please_ensure_that…
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Yes, it works.
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https://www.zotero.org/support/zotero_data#locating_missing_zotero_data
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What versions of Zotero and the Zotero Connector are you running?
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[JavaScript Error: "Component returned failure code: 0x80520015 (NS_ERROR_FILE_ACCESS_DENIED) [nsIFileOutputStream.init]" {file: "chrome://zotero/content/xpcom/translation/translate_firefox.js" line: 772}] Zotero is getting a permission error trying…
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That shouldn't be necessary, though, and might result in slower performance.
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@qfgonzalezr: https://forums.zotero.org/discussion/comment/496326/#Comment_496326
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@benoitpasquier: If you restart Zotero in normal mode with BBT enabled, do you still see it?
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We always need an example URL for problems with saving.
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Yes, we've seen this before with BBT, though I don't think we ever figured out the cause. @emilianoeheyns, any thoughts?
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Do you see this in Troubleshooting Mode (Help → "Restart in Troubleshooting Mode…”), which temporarily disables all plugins?
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https://www.zotero.org/support/word_processor_plugin_troubleshooting#error_or_non-responsive_plugin_buttons
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See Changes Not Syncing.
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Can you provide a Report ID? when I'm in the PDF itself, nothing happens when I click the note icon. Can you provide a screenshot of what you're referring to? Furthermore, when I highlight text passages, I can't add them to a note - the field is sim…
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Can you provide a Report ID?
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Yes, we'll be localizing the iOS app in the near future.
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Can you provide a Report ID?
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