dstillman
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- dstillman
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Comments
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There's a problem with file permissions on your computer if you're getting that error. Is this a new Mac? Did you transfer data from another computer? With Migration Assistant or something else? Open Terminal from Spotlight, paste in this command,…
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While the Quick Start Guide is a bit outdated, mostly it just sounds like you're using the web library, not the actual Zotero software available from the download page. All documentation on this site is going to be about the desktop app. If you're u…
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(And this has always been the case.)
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Don't waste time on this. Files are renamed automatically when you add them to Zotero. If you've made additional changes to item data or have changed the renaming format and some filenames are out of sync, you can try the Zotero 8 beta, which automa…
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Karis Do: If you're actually getting an error about "NSPasteboardItem", the only cause we're aware of is a third-party program that interferes with the clipboard. If you're not seeing that error, please start a new thread.
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Thanks. This should now be fixed in Zotero Connector 5.0.183.
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Can you provide a Debug ID (different from a Report ID) for a sync attempt that produces an error? Generally this file-sync error would be a problem with your network connection.
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See https://www.zotero.org/support/word_processor_plugin_troubleshooting#error_or_non-responsive_plugin_buttons Could not remove C:\Users\[…]\AppData\Roaming\Microsoft\Word\STARTUP\Zotero.dotm It looks like Zotero isn't able to automatically update …
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We always need an example URL for problems with saving. If you're having trouble saving across many sites, see Troubleshooting Problems Saving to Zotero.
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You can email support@zotero.org with the email addresses you've tried, but note that an account isn't required to use Zotero, so it's entirely possible you were just using Zotero locally without syncing. If that's the case, your data would be on th…
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That’s a 503 Service Unavailable error from your WebDAV server.
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Where are you selecting the style? You have to select the style in the Quick Copy section in the Export tab of the settings. You don’t select anything in the Style Manager in the Cite tab — that’s just for adding and removing styles.
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@daniel.r: Currently the file processed first would get titled as "PDF", yes, but we have an open ticket to use the (extension-less) filename as the title when multiple files of the same type are added at the same time.
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I'm not sure what you mean by "I was meticulous with version history every 5 mins and didn't revert to linked refs". I was explaining (and the page explains) how you might be able to identify the operation that caused the unlinking.
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Storing the database on a network share may be less likely to work in Zotero 7. You can try the Zotero beta — which is based on an even newer Firefox version — to see if that's any different, but there's a good chance you'll need to keep the data d…
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What do you mean by "not in the list"? The iOS app doesn't show attachments in the items list, only attachment icons. What icon do you see, and what happens when you tap on the item? What's the zotero.org URL after clicking on the parent item in th…
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The key point is that the warning shows up for the next operation after the one that caused the problem. E.g., if someone else edits the document, and then you later go to use the plugin, you'd get the warning, but you didn't cause it. You can make …
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Hmm, that should say "Next", though, not "Finish".
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If the local file modification date changes, Zotero should re-upload the file if you click the Sync button. You can also of course just add the PDF as a new attachment.
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Also, how will this work with a local library that is synced to the online library? @Matthew-hu: Files should be renamed on all devices.
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But your Debug ID doesn't show an attempt to open a file.
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Zotero 7 uses the same or less RAM as Zotero 6. It will depend on which files you have open, and 1 GB would be perfectly normal. If you're seeing memory usage grow without ever decreasing, disable any third-party plugins. A smaller issue (bug) is r…
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To all selected types. (This is "You can use “Rename files of these types” to adjust which file types are automatically renamed." on that page.)
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See Files Not Syncing. What do you mean by "even after having changed the location"?
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No. Files are by definition available to all library members.
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If you're referring to library items (including attachment items), see Changes Not Syncing. If you're referring to actual files, see Files Not Syncing. Note that you need to verify that you can actually open and view the attachment file in the onli…
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Are you running Zotero 7? Can you provide a Debug ID from the Zotero Connector for reloading the page and trying to save?
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Are you still seeing this? Does it happen after restarting Zotero? If so, can you provide a Debug ID (different from a Report ID) for a sync that produces it? After that, try emptying the trash.
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Is this in the web library? Can you provide a screenshot of what you're seeing?
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Just press Enter again.
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