Upgrade Storagedstillman
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- dstillman
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Comments
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https://forums.zotero.org/discussion/comment/501184/#Comment_501184
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See Files Not Syncing, and if you're still having trouble, provide the info requested there. (Your Debug ID doesn't show a file request.)
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https://forums.zotero.org/discussion/comment/501184/#Comment_501184
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https://forums.zotero.org/discussion/comment/501184/#Comment_501184
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Probably just this: https://forums.zotero.org/discussion/comment/501184/#Comment_501184 If you're still having trouble now, see Files Not Syncing.
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Sorry, there was a major Amazon cloud outage that affected Zotero syncing (along with many other websites). It should be resolved now.
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Sorry, there was a major Amazon cloud outage (affecting much of the internet), and that prevented our emails from going out for a couple of hours. It should be mostly resolved now, and emails queued in the meantime should be going out. If you haven'…
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What kind of issues? If you're still having trouble, please provide a Debug ID (different from a Report ID) for a sync that's not working, and explain the exact problem you're facing.
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@natashachristopher: Zotero has supported Google Docs for years. We're still waiting on Microsoft to be able to support Word Online.
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OK, so the permissions in those folders are wrong — nothing within your home folder should be owned by "root", and other permissions are wrong as well. This would happen if you copied these folders incorrectly from another computer (or if you used M…
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Any chance this doesn't work with older versions of macOS? No, this has been an issue for many macOS releases, and the fix has always been the same.
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But in general, see Troubleshooting Problems Saving to Zotero.
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@iykt: It's explained on the page I linked to above.
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https://www.zotero.org/support/kb/file_handling_issues#unexpected_behavior_wrong_action_gibberish_pdf_etc_when_opening_files_from_zotero If that doesn't help, you can provide a Debug ID for reproducing it and there's a chance we might be able to te…
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You can't store your data directory in a cloud storage folder. https://www.zotero.org/support/kb/data_directory_in_cloud_storage_folder
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I’m not sure why you think you need to do that? The reason for this is explained on the linked page.
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@andrewkotalik: I'm not sure what you mean by that. You can still copy even though the color picker pops up.
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[JavaScript Error: "Request timed out after 30000 ms"] [JavaScript Error: "Download request 1/ZQW8H4J8 failed"] A download request from your WebDAV provider is timing out. If you provide a Debug ID (different from a Report ID) for a sync attempt th…
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I'm afraid there's no other answer. The plugin gets registered by macOS, not by us, and if it's not working, that's a macOS bug. Make sure you have the latest version of Tahoe, delete the app from Applications, restart your Mac, redownload the app,…
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For problems with a plugin, you'll need to contact the plugin developer.
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[JavaScript Error: "HTTP 401 error from WebDAV server for OPTIONS request"] [JavaScript Error: "Bei der Synchronisation einer Datei über WebDAV ist ein Fehler aufgetreten. Bitte starten Sie Zotero neu und versuchen Sie die Synchronisation danach no…
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https://www.zotero.org/support/kb/site_access_limits
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Dragging PDFs into Zotero from a filesystem folder? Can you provide a Debug ID for reproducing this?
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No one has reported anything like this. Restart in Troubleshooting Mode (Help → "Restart in Troubleshooting Mode…”), which temporarily disables all plugins. If that fixes it, you'll need to identify the plugin that's causing it and then report the p…
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Make sure they're running an up-to-date version of Edge. The current version is 141.
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What exactly do you mean by "not connected"?
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You're syncing with a different account. Check your sync settings.
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I'm not trying the files, but those ISBNs all work for me via Add Item by Identifier, yes.
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That ISBN works for me. If you've tried to add a bunch of ISBNs at once, you might be getting blocked by one of the upstream metadata sources (specifically WorldCat). There's no central repository of ISBN metadata like there is for DOIs. If you pro…
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We have no current plans to support that. We have an RTF Scan feature, and there's a third-party ODF-Scan plugin (which may not be updated for Zotero 7), but post-processing citation keys in a text document just isn't a primary way of working with …