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I followed the suggestion in that link to make a copy of the document and change the bibliographic style, and that seems to have fixed the problem. Thanks for your help!
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@fbennett, Upon closer inspection, I found that the citation problem only begins about 2/3 of the way through the document. I also realized that what's happening is that at that point one of my citations has somehow been erroneously duplicated,…
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I'm having the same problem with the citations. I'm working on a 65 page Word document, and I just noticed that all of the citations are wrong. I'm using the Zotero plug-in for Firefox (v. 5.0.1) and Word (Office 2011) for Mac OSX (10.6.8). The…