plindset
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I'm hardly an expert here, but this is what I did. I suspected that, despite my effort to delete and reinstall, something was being left behind that wasn't in the right place. So I went to the "actions" button, scrolled down to preferences, and op…
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It seems that I had a few stray files from earlier versions that I needed to delete. These were being detected as "in use" when they were doing nothing. I deleted them and it solved the problem.
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resolved -- I found the problem