rkoshykar
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Ah, ok, I have removed the extraneous space from the beginning of the URL. When I first tried this out earlier today, I was unable to find our entry in the drop-down menu, which is why I was entering it as a custom URL. But now it is findable in t…
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Yeah, as far as I can tell, the base URL in my Settings is accurate.
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That's correct, nothing at all is opening in my browser. I have generated a report ID as requested - 1994186533. The error report did say something about an invalid URL, so I will also recopy/repaste the base URL to ensure it's been entered proper…
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Yes, that is in fact the problem. I do not know how or why the show field codes option was selected in Word on the computer I was using, but unchecking it solved the display issue right away. Thank you, I appreciate your help. In the demo itself,…
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Restarting Firefox did not solve the problem, but restarting my laptop did. I don't know what I was doing that caused the error in the first place, but I hadn't tried to use Zotero since the Nov. 2 update and jumped to conclusions. When in doubt…
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Looking back on a previous discussion about saving Summon records has given me a clue as to what might have happened: https://forums.zotero.org/discussion/35950/summon-2-0/p2 "ProQuest Flow uses the same translators as Zotero" Apparently, ProQues…
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Yes, it's always good to know that someone else out there has encountered a problem similar to the one you are seeing! I have discussed this issue with the e-resources librarian at my library. We haven't reported anything to Summon/Serials Solutio…
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My colleague and I have an idea - maybe this has already been put out there - it seems like the translator icon does appear eventually in Firefox and Chrome, but could the load time be an issue? Summon 2.0 results continue to scroll, and new result…
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I just discovered today that I can't save references to Zotero from Summon. Of course, I expected someone on the forums would have an explanation - thank you. I am disappointed that the translator doesn't appear in Summon on Firefox anymore, and I…
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Well, that's odd... I can import the reference now using the Firefox add-on. I was using Firefox with Standalone, but a colleague tried using Standalone with the Chrome connector - both of those were working. What I was seeing was that th…