Upgrade Storagekamransoomro84
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By any chance, does admin access make any difference? I do have it on the computer but I need to enable it.
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Okay, thanks. I've tried deleting Normal.dotm, restarting word and installing the extension but the same result. I'll check with our IT department if something has changed since my OS was reinstalled because it used to work before with the same comp…
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Yes I have confirmed that Zotero is gone from Word every time. The toolbar disappears and the menu can no longer be opened. And just to double confirm, here is my toolbar after deleting Zotero.dotm and restarting Word: https://s3.amazonaws.com/zote…
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Yes I can confirm that I have deleted Zotero.dotm, restarted Word and installed it both from within Zotero as well as manually multiple times. Same result everytime.
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Also just to be clear I've tried the manual copy method as well with the same result.
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Please could you elaborate then? Because unless I’m missing something the advice in all the relevant sections essentially boils down to delete Zotero.dotm, restart word and install the extension again.
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@dstillman thanks but as I mentioned in my post, I’ve tried to reinstall the extension multiple times with the same result.