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Problem solved! I thought PythonExt was enabled, but it wasn't. I feel really dumb now :) Thanks a lot for the pieces of advice. Juliette
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Thanks for the tip! My Office pack is in French, so that might be the source of the problem (and unfortunately it seems impossible to change). But it's weird because the Zotero plugin worked before and I have the impression it has stopped working …
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Hello everyone, I encounter the same kind of error. I try to install the plugin for Word (Mac) and when I restart Firefox I get the same message : "Installation could not be completed because an error occurred. Please ensure that Microsoft…