Smusgrape

About

Username
Smusgrape
Joined
Roles
Member

Comments

  • Thanks for replies! I did as you said above - deleted it from my Word startup folder, verified that it was gone from Word, and then I reinstalled it (again, it said successful), but same thing is still happening.
  • Windows. I had the IT person at university verify that I had no outstanding updates too I should have mentioned (just did 2018-10 cumulative update for Windows 10 Version 1803 for x64-based Systems (KB4462933)). Thank you.
  • Yes, I've tried reinstalling and it always says its successful. Before I wasn't able to do the Debug ID process but I just got it to work. It is D2065673086. As I am trying to use Zotero right now I will also note, for lack of a better way of ex…
  • Another tidbit of information: I noticed when I attempt to use the buttons in Word, what happens depends on whether Firefox is open. If it is not open, the firefox icon flashes and then nothing further happens. If Firefox is open, nothing at all hap…
  • Thank you very much for your comment. I did as you instructed, and I do not see the "-no-remote" at the end of the file path. I had not realized I could view options by right clicking on this icon (embarassing) and am wondering if I missed an opport…