Black_Benjamin
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Full uninstall and re-install solved the problem.
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Anyone with any similar experience?
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One more piece of info under the 'advanced' pane Zotero Connector preferences there is this error reported: [JavaScript Error: "TypeError: Cannot read property '8' of undefined at Object.injectScripts (chrome-extension://ekhagklcjbdpajgpjgmbio…
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I have asked the Mac user in question to check that they're desktop Zotero is up to date and to re-try the process and to send me a screenshot of the error response when passing the line to open the profile manager from the terminal.
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Thanks for the response, sorry I should have said that in the process I got them to try both the uppercase P as well as 'ProfileManager' and neither works. In our case I did first suggest that we used a group shared library with files synced to th…