Comments

• My data directory is on my local drive. I suspect it may have to do with our institutions firewall. But without a detailed understanding of the issue for them, its tough to get them to respond.

  in PubMed - not saving ref, only webpage snapshot Comment by Brown Biomechanics December 10, 2018
• we just found this link which maybe helpful to others https://www.zotero.org/support/troubleshooting_translator_issues

  in PubMed - not saving ref, only webpage snapshot Comment by Brown Biomechanics December 10, 2018
• yes to all three, did not seem to help. I Reset Translators, working again. No idea why, bu keeping fingers crossed, which I know what was going on. thanks

  in PubMed - not saving ref, only webpage snapshot Comment by Brown Biomechanics December 10, 2018
• Ugh, its back! If I go to any PubMed link (e.g. https://www.ncbi.nlm.nih.gov/pubmed/?term=H.+Salem+and+T.+R.+C.+Davis++Six+year+outcome+excision) The only icon that shows for Zotero says: "Save to Zotero (WEB PAGE WITH SNAPSHOT) Has access to this…

  in PubMed - not saving ref, only webpage snapshot Comment by Brown Biomechanics December 10, 2018
• Today, I get the same icon for Webpage snapshot, but then it quickly changes to a page icon. Clicking on that icon uploads the references correctly into Zotero. So, issue resolved itself. Seems like the Webpage snapshot may always come up first …

  in PubMed - not saving ref, only webpage snapshot Comment by Brown Biomechanics November 26, 2018
• Thanks for the great thoughts! Tags - did not think of that and sounds like our best option Date added - dont think that will work because both libraries are being added to. Dups - we have tried and is our fall back, but has been very laborious f…

  in Reconciling Students->Group Libraries after the Semester Ends Comment by Brown Biomechanics April 5, 2017
• thanks for the quick response and support! reinstalled and everything was just as it was! I'd like to blame it on our institution IS policies, but I cant find any evidence of that.

  in .exe vanished! ? Comment by Brown Biomechanics March 14, 2016
• Thanks Adam! I was having trouble understanding XML text in Notepad, but then downladed XML Notepad and its was easy to find and edit.

  in Looking for Style w/ PMCID, all authors, and simple superscipt Comment by Brown Biomechanics November 6, 2015
• Seems obvious to me now :) In my humble opinion clarifying this in documentations/FAQ would be helpful.

  in Syncing Styles Comment by Brown Biomechanics June 9, 2015
• Hi, My student who signed up our lab for Zotero has left so I need to change primary email to mine so I can buy more storage. When I try its saying it cannot add my email. This thread appears to suggests I cant because I already have a personal Zo…

  in Cannot delete (Change) primary email. Comment by Brown Biomechanics June 5, 2014
• update - never got error message BUT gremlins seem to have to have runaway - everything working with PubMed now.

  in Reference does not appear in Zotero when added from website Comment by Brown Biomechanics June 25, 2013
• Hi, I am having a similar problem today (June 25). In PubMed (Chrome), hit the save to Zotero button. Its says saving to correct collection but nothing saved. repeated several times, check have v4.0.8, restarted... The Debug ID is D199912865

  in Reference does not appear in Zotero when added from website Comment by Brown Biomechanics June 25, 2013
• I think this may be related. A question: I click on a PDF that says is attached and it tells me it cant locate it. I have the option of locating it. I do. I find the PDF in another folder on my computer and select it. The window closes, ev…

  in blue attachment dot Comment by Brown Biomechanics June 5, 2013
• Yes we did recently upgrade space. The PDFs are listed as attached files. If were never uploaded why do they show up as being attached ? The other strange thing is that there are some references, that I know never had PDFs. For these …

  in blue attachment dot Comment by Brown Biomechanics June 4, 2013
• Here is another one - thanks! Debug ID is D1895591090. It says this PDF was uploaded August 23, 2012. Clicking on it gives the cant locate file error.

  in blue attachment dot Comment by Brown Biomechanics June 3, 2013
• We have a about 10 people in my lab all using Zotero. This "Brown Biomechanics" is the lab account. Each person has there own account. That network storage is only for my account and I only access that drive from one computer. On a quick lo…

  in blue attachment dot Comment by Brown Biomechanics June 3, 2013
• Hi, not sure i am following you about the two syncing. Under Preferences, I simply have the Data Directory Location set to CUSTOM and specify H:\Zotero References. I do this because H:\ is backed up while C:\ is not. I understand the blue dot is…

  in blue attachment dot Comment by Brown Biomechanics June 3, 2013
• Yes H:\ is one our servers. Its been setup that way since we starting using Zotero, a few years ago.

  in blue attachment dot Comment by Brown Biomechanics June 3, 2013
• The reference PDF existed as an attachment, then the blue dot turned open. Clicking on the PDF in Zotero gave the error that the file could not be located. A search outside Zotero located the correct PDF in ...\UFTT5MF8. I just checked and I …

  in blue attachment dot Comment by Brown Biomechanics June 3, 2013
• Debug ID is D641668100 PDF is stored here - H:\Zotero References\storage\UFTT5MF8 Even after I located the PDF, Zotero says attached file cant be found. Thanks!

  in blue attachment dot Comment by Brown Biomechanics June 3, 2013
• We are having a similar problem and as best I can tell its not related to syncing as described above. Once upon a time all PDF were available to our group. Then over the past few weeks the blue dots started showing up unfilled. Clinking on th…

  in blue attachment dot Comment by Brown Biomechanics June 3, 2013