shunakhoo

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shunakhoo
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  • Hi dstillman, Thank you for your kind help. Unfortunately, my institution's IT department is clueless as to how they are supposed to fix the issue. Do you have any more details I can share with them to understand the misconfiguration better? Thank y…
    in Problem saving PDFs to Zotero in Chrome Comment by shunakhoo October 21, 2022
  • Hi, yes it is saving metadata but I'm getting either (1) a red X for the PDF (2) the pdf item remains greyed out for a long time and eventually does not get saved. I've disabled all extensions and only had Zotero on Chrome open to troubleshoot. But …
    in Problem saving PDFs to Zotero in Chrome Comment by shunakhoo October 21, 2022