tangri
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Thank you!!!
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That was it! I deleted the citations and re-entered them, being careful to use ones from "My Library." Thank you.
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AGU, which is pretty close to APA but not identical: https://publications.agu.org/brief-guide-agu-style-grammar/#reference But again, collapsing is a secondary concern. Mostly, I want to figure out how to remove the first name/initials.
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Interestingly, in the new document, if I cite them together, I get (Quinn et al., 1993, 1998), which I believe is incorrect because the co-authors are different. But frankly, I can live with that.
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Thanks for the quick response! In a new document, they work ok.
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I'm having the same problem. One author shows up in different ways in in-line citations and the bibliography. After I change all citations in Zotero and refresh the Word doc, the error persists.