Upgrade Storagecyberpvnk
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thanks so much for the help! reinstalling the plugin manually solved the problem. i found that in in startup directory there was an old zotero.dot (from my previous versions of Word and Zotero) which leads to zotero.dotm (from the current version) …
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email sent. thank you!
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Yes. I reinstalled the WORD plugin manually. I also updated my Word to the latest version (16.12) last night. But it still didn't solve the problem. I just submitted a debug report, with #D1042013907. Thank you very much!!
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Actually after I upgraded to High Sierra, I reinstalled Word, Zotero, also reinstalled the word plugin. Problem still persists. Is there any other solution?
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I submitted a report. Report ID: 1294943280 I also updated my OS to High Sierra 10.13.4. Also tried uninstall / reinstall Zotero and sync with another account. Same problem persists. Thanks so much for the help!!
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Yup. It is using fields, not bookmarks (I know bookmarks are not stable). I just installed 5.0.44. The problem persists. Also tried to reinstall the Word plugin again. Still can't solve the problem. Another note: If I try to generate bibliography…
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It happens to all documents, both old and new.