Upgrade Storagebbrooks918
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FYI, I tried 5.0.78-beta.12+88b1e10b4, with no luck. The empty menu windows persist. So far, my only solution has been to work in the newer MacOS user profile. I'll update you if I can pinpoint what, outside of Zotero, is causing the issue.
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It seems the issue is outside of Zotero. As you suggested, I copied the original profile to the new user, checked to see if Zotero worked (it did), and repeated for the data directory. I've uploaded the crash report below in case others in the fut…
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Still, no luck. I copied over the Zotero folder from the working user, "test_admin", to my broken Zotero location and changed ownership: ``` sudo cp -R /Users/test_admin/Library/Application\ Support/Zotero/ /Users/bbrooks/Library/Application\ Suppo…
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Ah, I didn't change the user. My bad. So I run: ``` sudo chown -R bbrooks /Users/bbrooks/Library/Application\ Support/Zotero/Profiles/5onsulx9.default/ ``` And I still get the "missing or inaccessible" error. What I meant by "keep both profiles i…
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Upon copying the new user account profile directory I get this error: "Your Zotero profile cannot be loaded. It may be missing or inaccessible." If I keep both profiles in that location, I get the original error I emailed you in the crash report.
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I tried updating to MacOS Catalina, but no luck. Now Zotero crashes immediately so, silver lining, there is now a crash report I can send. If I send to support[at]zotero{dot}org could you have a look? And to be clear Zotero-5.0.76-beta.1+2bb14e5c6…
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Cross-posting from a thread I started with very similar issues: https://forums.zotero.org/discussion/79474/menus-appear-blank-macos-mojave-10-14-6#latest
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It does sound similar to the thread you mentioned (https://forums.zotero.org/discussion/78370/zotero-for-mac-only-black-window). I've tried incrementally quitting every running program, restarting Zotero between each quit, and it didn't resolve th…