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Thanks for confirming the issue is not isolated to HeinOnline. I tested the example you provided and was able to download the PDF from HeinOnline via Zotero. Because my expertise is HeinOnline and not Zotero, I will defer to the Zotero support/com…
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Hi Jinzhe, It sounds like the issue is not isolated to HeinOnline, but if you can provide an example of a HeinOnline PDF that is not downloading via Zotero, I'll be happy to check and make sure it's not a problem with our (HeinOnline's) PDFs.
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This is resolved now
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update - HeinOnline is aware of the issue and is working to resolve it
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update - HeinOnline is aware of the issue and is working to resolve it
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This should be resolved now.
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We were able to remove the space, but now it seems the PDF isn't downloading at all, instead we receive a 'print.html' file. Any advice you can offer would be greatly appreciated. Redirecting... function sleep(millis,callback){set…
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Thanks, our dev team is looking into this.
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Hello, I'm with HeinOnline, can reproduce the problem, but not sure whether anything changed on our end to cause this issue. If there is any insight Zotero can provide that I can pass along to our dev team, I'll be happy to do so.
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The metadata: https://pastebin.com/7hS9cEwY