Comments

• I uninstalled Skype, and that seems to have fixed the problems I was having yesterday. Zotero worked on my GRA's computer today. However, it's only the freestanding version that I can use (or see); the icon for the integrated Firefox version disa…

  in Zotero not working with any article databases today Comment by eshields August 22, 2013
• Thanks, Adam - it is indeed there, and I just didn't know what I was supposed to see - and it is small, even on my external monitor. Now to check my colleague's machine again . . . Thank you so much.

  in Word 2010 - Zotero toolbar does not appear Comment by eshields November 16, 2012
• I have 2 new group library folders on my machine this morning - that's good. I had 97 files to reconcile, which I did. (I don't know why, though, because most of them were old files that neither I nor anyone else has touched lately). I also had a…

  in Not syncing and problem loading online collections Comment by eshields December 2, 2010
• It isn't a new machine, and as far as I can tell all my documents are here (I sampled a few). I'll leave it on overnight again. It will shut itself down after it's been inactive for a certain period of time - I'll try to find where that is set and …

  in Not syncing and problem loading online collections Comment by eshields December 1, 2010
• I wonder if a colleague has put something huge in the group library. I restarted the machine around 11:30 am and have left it alone ever since. It was also running overnight. There aren't many items, so the download can't be large unless one is r…

  in Not syncing and problem loading online collections Comment by eshields December 1, 2010
• Yes. Thanks. I was rather surprised that my data folder had 11,500 items to back up - back-ups are normally done automatically for me. Does Zotero store each major citation element as a separate file (journal title, author, institution, etc.)? …

  in Error Report ID 661618749 Sync error Comment by eshields September 29, 2010
• D1585386290

  in Error Report ID 661618749 Sync error Comment by eshields September 28, 2010
• Thanks, Dan, that worked.

  in Lost Zotero icon after upgrading Comment by eshields September 8, 2010
• I myself have had this problem twice. Try shutting down Firefox; restart Firefox. Hover your cursor over the sync icon to see what it says. In my case, the arrow was spinning constantly but nothing was happening for some reason. Shutting Firefox…

  in Syncing, tags, content not showin up Comment by eshields July 14, 2010
• Thanks, Dan. There were 73 items with conflicts. At the end, I was presented with dialog boxes with reviews of the changes to approve. Some of them were so long they didn't fit on the screen, and I couldn't scroll to the end. I closed the first …

  in Abstracts not synching in group library Comment by eshields July 8, 2010