LinyuanShi

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LinyuanShi
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  • Dear Jamescock, I reinstall win10 twice, both situations is that Zotero worked at the beginning but it didn't work after one day. And the bug information is same.
  • @xiaobaifighting I fix this problem after reinstalling the operating system
  • @xiaobaifighting Reinstall the operating system and do not install the VMware enhanced keyboard driver.
  • Hi dstillman, Zotero doesn't work again. I can make sure Zotero is not compatible with one of these softwares VMware Pro 14, Adobe Lightroom or Photoshop. I guess it is most probable that Zotero is not compatible with VMware Pro. Because VMware ins…
  • Zotero works now ^_^, After I reinstalled my operating system. Now it works
  • The Zotero window looks normal, just doesn't respond to any click. I've decided to reinstall the whole operating system. Hope this method can fix the problem. Really thanks for your help.
  • my apologies, I just reinstalled Zotero again after I uninstalled the Office and reinstalled Office. So this setting was overwritten. That's the new record after I put that command at the end of Js file. Please check the output again. https://1dr…
  • Thanks for you kind instructions. The output is too long and cannot be shown in this comment. You can access the output information via this link https://1drv.ms/t/s!Al5QMtUMjUcGi4x9MHTyhW0RhYlGRg
  • If you need other information of my system or Zotero, please let me know. I can give you any information of my system.
  • I've uninstalled Office 2016. And added the line pref("extensions.zoteroWinWordIntegration.skipInstallation", true); at the end of that js file. The Zotero is still not responding and still shows that dialog box. I also tried to add the line u…
  • Zotero is running under administrator account for more than 15 minutes. It is still not responding and the CPU occupancy of Zotero is always around 18%. I can make sure it is not caused by the slow hardware issues. I just bought my computer last yea…
  • Hi Dstillman, I've tried Zotero 5.0.45, 46, 47 on my own computer. However, none of them works on my computer. The startup error is the same for each version. Not responding means the status of Zotero thread in task manager is "not responding", it…
  • No, I can't access the Help menu. This bug information was obtained by the starting the Zotero via the command line: "C:\Program Files (x86)\Zotero\zotero.exe" -jsconsole And the -ZoteroDebug parameter doesn't work in my computer. The screenshot…
  • Yes, I've tried Reporting Startup Errors. And the error information has been posted in this discussion. The bug information is listed below: Could not read 'file:///C:/Program%20Files%20(x86)/Zotero/extensions/zoteroOpenOfficeIntegration@zotero.o…