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Unbelievable, but this is tied to the difference between Kubuntu and Ubuntu. I downloaded Ubuntu 10.04 onto a USB stick and ran that as a LiveCD and it worked every time. The issue is not with Zotero, but with Firefox and how it handles mimetypes.…
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I tried a whole matrix of different versions of the OS, Firefox, Java, and Zotero which I wrote up in my note on Nov. 1st. Since none of the tests worked, I have reverted to the latest stable versions of everything: Firefox 3.6.12 Zotero 2.0.9 …
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I've found an even simpler way to trigger the freeze. STEPS TO REPRODUCE: 1) Start the Java VM, by visiting http://www.java.com/en/download/help/testvm.xml 2) "View Snapshot" for a reference which contains an attached PDF. This fails 1…
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I've spent quite a bit of time trying to find and isolate a version that works, to no avail. All of the following still exhibit the freeze. Firefox: 3.5.14, 3.6.11, 3.6.12 Kubuntu: 9.10, 10.04 Zotero: 2.0, 2.03, 2.08, 2.09, 2.1b1 Java: 6…
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WORKAROUND #1: research style change This is a human workaround, rather than a code fix. Divide the writing process into two stages. In stage 1, research the Web, collect citations, read and review pdfs. In stage 2, write and add footnotes, …
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I tried tho two solutions posted on the file_handling_issues page, but without success. I believe this issue is different from the one posted there. On that page, users were having trouble opening pdf files at all, or were getting them in the …
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Additional configurations attempted: firefox-3.6.11, latest stable version, same result
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Dan, Thanks for the suggestion about real-time console output. I've collected that log and will forward it to support along with the strace log. The last lines of that file may be interesting in that they reveal a deprecated function used…
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I tried changing the hidden preference zotero.launchNonNativeFiles from false to true to have the O/S determine how to handle viewing a pdf. The results were the same freeze.
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I can't generate a report ID for this bug, because I am required to kill the firefox process every time. I ran the entire firefox process under strace, but the resulting log is 13 MB. I can provide this to any developer who wants, but attaching it…