stonewh6
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- stonewh6
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BTW, after sending the separate Debug ID (D1884447000) for attempting opening the file, I tried "choose Reset File Sync History, generate a Debug ID for a sync attempt and an attempt to open the file" whose Debug ID is D1837911151 Thanks
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Thanks. The problem remains that I could not Sync at my laptop at home. I follow your advice of attempting to open the file. The Debug ID is D1884447000 Look forward to hearing from you
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Thanks a lot. Do you know how to provide a separate Debug ID for that?
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Hi adamsmith Unfortunately everydayI get the message "Attached file could not be found. It may have been moved or deleted." when I try to open a file on a synced computer. I have to take last step "choose Reset File Sync History, generate a…
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Thank u so much. Have a nice day:)
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Thank you so much for the prompt reply it is really helpful. I tried the last step "choose Reset File Sync History, generate a Debug ID for a sync attempt and an attempt to open the file". It seems to work now. BTW, the Debug ID is D322276478. …
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fbennett, thank you so much for the kind help. It works well and is very helpful. Have a nice weekend:)
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thanks a lot
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Many thanks. FYI, I use Chinese MS Word, and recently changed my file location of Zotero. I opend the link provided by you. It indicates that "The solution is to remove the -no-remote command-line option from the shortcut used to launch the Firef…