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I used the utility software to clean up any broken zotero related registry keys after I had deleted the folders. Then I reinstalled Z v7 with no problem. Like the 64-bit performance and the GUI looks clean. I will miss a couple of plug-ins but ma…
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This much is clear. NO does not work. Not sure if it is a security issue, admin rights or something else but absolutely nothing happens. I have attempted to find and fix registry problems associated with Zotero using a utility software. The utili…
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Thanks to you both. Managed to get the window to reappear and deleted both add-ons. The PMCID fetch works fine. Bottom line is that I attempted to install the Zotero folder import (v0.0.5) twice and both times I had the same result. The Github …
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I concur that this seems to be a proxy issue. As I mentioned above I have contacted the NCSU library helpdesk but have not had much satisfaction. They of course suggested I change my browser or use a different reference manager, neither of which a…
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Sorry for being imprecise in my language. The PubMed home page is accessed but does not accurately display fonts, buttons, boxes etc when linked via the proxy. Without the proxy it looks fine. The proxy works when linking to several other journal …
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I have been doing a bit more debugging. I eliminated the proxy description from the connector. Now the PubMed page loads properly. If I add back the proxy description (the configured proxy is %h.prox.lib.ncsu.edu/%p) the page is not detected auto…
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Thanks for the info. Did not know it was being deprecated. Too bad, much more useful than Google Scholar.
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Just following up on this thread. Any updates for importing references from Microsoft Academic? They now link to PDF of papers (usually author copies) which is a great help. Here is an example link. https://academic.microsoft.com/paper/210198630…
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D752515962 This article was brought down from the Journal Science. The download lead to Zotero going into a not responding state with every file action (eg when the science page was saved, when the PDF file was downloaded, when the PDF file was re…
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D126961147 The operation hangs on pulling the page information from Pubmed. This particular operation pulled down just the abstract. Took about 6 seconds to write the record into Zotero. I deleted the record as well. And that took some time. …
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Just a heads up for the Malware Bytes problem. I fixed the issue on my system by completely uninstalling Malware Bytes. Use the Malware Bytes Cleaner to perform the uninstall. I then went into the registry ( I use a registry editing tool called j…
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Thanks and you are welcome. I found the link by running the machine in safe mode. When I started to look at my security software that is what came up. There is no solution in the settings in MalwareBytes. I even excluded the offending storage fo…
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Problem isolated. After a fairly involved diagnosis, it did indeed come down to a piece of security software, but not my primary firewall, antivirus etc. I also make use of a program called MalwareBytes, a piece of software for preventing web ba…
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The temp file/folder is not present. The process monitor I am using provides fairly extensive tracking and so far I have not noted another process especially a security program that is accessing the file.. But I could be missing something.
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I have tried to run the software with all plugins disabled. No change. I have also gone further to diagnose what is going on. I have run a process monitor during the Zotero connector initiated download. You are spot on correct that the connector…
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My local directory is not on a cloud device of any kind. I have uninstalled and reinstalled the Zotero software a number of times. I have allowed it to use the default location and in those instances the sync process with the Zotero servers has w…
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Appreciate the help....but dragging a dropping does not work either. I can only get a PDF in by attaching a file.
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Thanks. Checked it out but not sure if it is the same issue. I have pretty much exhausted all Windows permission fixes. I even activated the elevated administrator user and installed zotero and zotero connector for that user. Using the elevated ad…
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I had Microsoft work with me to debug potential security and permission issues. From their perspective, the folder permissions are configured properly. File operations in Zotero seem to be working. The program can write to the directory (drop a P…
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Certainly see the error. But this failure only occurs when using the Zotero Connector and only when trying to download PDF files. I can drag and drop PDF files into Zotero with no problem. Also I can save PubMed pages no problem. This computer is…
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There is only one user on this machine and that user account certainly has admin permissions. Windows (or Zotero) also inserted some unknown user ID's. I have allowed full read-write permissions across the board for all listed users and still no …
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And a report ID 1701697354
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The Debug ID is D835778677.
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And here is a Debug Log ID # D303469376. Again this shows a failure in Java.
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I checked the error log Report ID: 1436573065 Seems that there is some kind of javascript error coming up.
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I have version 5.0.35 for the connector and 5.0.37 for Zotero desktop I am not on a university campus and am not using a proxy Right now it is plenty predictable....does not work.
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No need to make any adjustments to the connector. I spoke with people at the University library and they have made changes on their end that indirectly disabled functionality of the connector. I got quite an interesting education on how the lib…
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I have had a conversation with the NCSU help desk and gave to them the text provided above. They find it very helpful. They been having some access issues with Pubmed and the problem I am having may be related. That said, how can the eutils site …
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I appreciate the details and will pass them along. I am a "patron" of the NCSU system and so I have different access controls for the library services than do faculty, staff and students. That has never been a problem before and I have used Zotero…
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You are correct. An actual link: https://www.ncbi.nlm.nih.gov/pubmed/28844391 A proxied version of that link: https://www-ncbi-nlm-nih-gov.prox.lib.ncsu.edu/pubmed/28844391. The former works (that is I can retrieve the informaton) and the latter d…