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Thank you adomasven, Our IT folk got back to us with this: "There was a bug in a recent Windows update that was preventing Zotero from operating correctly. A fix was rolled out yesterday and the software should be working correctly now. You may ne…
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We are having the same problem. We now need to get institutional approval to delete Zotero.dotm, so going through the full troubleshooting instructions for Word on Windows 11 is going to take a while. Have any of the other people posting on this thr…
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…but working now on latest update. Thank you!
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Still crashes after upgrading to iOS 15.
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Actually, on reflection, I was only using Zotfile chiefly to make .pdfs available on an iPad, so if iOS Zotero is imminent, I could get rid of Zotfile since it's not really being maintained. I'll burrow into the Forum posts to find out how to move l…
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Ah, that's because this resource https://guides.lib.berkeley.edu/c.php?g=4472&p=6647803 told me to uncheck this option in order to use Zotfile... so will Zotfile break if I check it again?
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Hi, Sorry to take so long to get back to this. After a bit of messing around, I think I've found one publisher that reliably throws an error if I try to use the download to Zotero button after doing the 'This Frame..' thing. The journal is the 'A…
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Our library serves up both things with frames and things without - depends on the provider. The " right-click and select This Frame -> Show Only This Frame " works most of the time for those with lots of stuff around it. " This Frame -> Open F…
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Hmm... already had that turned on, but this might be a proxy thing. When I try to download from my University's library collection, the blue rectangular Zotero icon in the Firefox toolbar says: Save to Zotero (Web Page with snapshot, while the down…
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Yep, that's what happened with Zotero 4.0 for Firefox. No all I get from the tooltip is two options: "open with" and "save file", no save to Zotero option. I've removed and reinstalled the Firefox connector and still have the same issue. Running Fi…
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Thank you dstillman. I'm not sure that the debugging id thing worked. When I restarted Zotero, 'submit to Zotero server' was greyed out even though I had done "Enable after restart" before quitting - so I guess it did not enable after restart as a…