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• Ok, I think I've found what's wrong, or at least I've solved the problem on the empty document and I will try on a full one: I ran into another problem a few days ago with Word not reacting properly to using backspace or replacing a text when selec…

  in Word plugin - Zotero experienced an error updating your document. Comment by sostheneung August 13, 2024
• I have just checked, but I confirm that I don't have any other Word plugin (other than Zotero), I do have Grammarly but it's a separate app and not a plugin anymore. I've deactivated it though, no difference. The word version is 2407 (build 17830.20…

  in Word plugin - Zotero experienced an error updating your document. Comment by sostheneung August 13, 2024
• Thank you, I've just tried it on a new document: I've tried to add one citation and the 'Zotero experienced an error updating your document' box popped up. I've submitted the log, the Debug ID is D1400934681

  in Word plugin - Zotero experienced an error updating your document. Comment by sostheneung August 13, 2024