jaredm01
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Thanks for this information. It is clear and useful. I have not seen an error icon next to the sync button on Zotero before. Yes, none of my files that I have uploaded to Zotero since 2018 appear to be on the web library. Which is almost all of the …
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I use Time Machine to backup my Mac. I set it to do this on a regular basis three months ago and that is all I have ever needed it to do. I worked with a Apple service representative to start this process. I have never had to restore files from Time…
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I understand that. But this is not an optimal way to receive tech support. I have worked with Apple, my school IT and many other software and hardware specialists and have never had this much difficulty with getting the assistance/getting my questi…
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Yes, I figured out how to use Time Machine by looking online. I will get help elsewhere.
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When I select time machine I get this: Version: 2020-09-08-184142 Choice 1: Macintosh HD Choice 2: Macintosh HD - Data Choice 3: Recovery Which of the choices do I click on? I tried to click on #2, then go to applications, then go to Zotero. I get …
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Let me make sure I have this right: 1) I need to go into a recent time machine backup 2) I need to find the application for Zotero 3) I need to open Zotero to find a zotero.sqlite file I just tried that and it didn't work. If that is not where I fi…
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Should I completed quit Zotero before opening the directory in the time machine backup? And which directory are you talking about? I want to make sure I do everything correctly so I can fix this problem tonight. Thanks
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I do backups on my computer multiple times per day with Time Machine and with an external g-drive. I have no idea of how to find a zotero.sqlite file that was larger than you stated. Should I first try to sync? Thanks
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How do I check if Malwarebytes did that?
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I see folders from 2017 to 2020. That may have been when I started using Zotero - 2017, but I am not sure.
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Yes, I am running some non standard security software called Malwarebytes.
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the next instructions appear to be that I am supposed to close Zotero. So I closed Zotero and quit the application. I did not understand what move one level up in the filesystem means. I understood the command that I was supposed to use for the macO…
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zotero.sqlite 983 KB, today, 9/8/20 at 1015pm zotero.sqlite-journal 91KB, today, 9/8/20 at 1015pm Data directory location: Default (/users/chjrn77/Zotero) Is that the additional information that you needed?
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I found the files in the storage folder on Zotero. They look current. The most recent was from 8/28/20. I only see ~1MB of zotero.sqlite files. I tried to link to the "restore a zotero.sqlite file from a backup 2 minutes ago, but the link didn't wor…
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Thank you dstillman. I can't figure it out from that link. Do you have any other suggestions?